Hilton Grand Vacations Club Maui Bay Villas

Extraordinary resort with many amenities none of them at any additional cost.

+Everything was brand new spotless luxurious and thoughtful. Yoga every morning by the pool- water aerobics twice per week. Lots of pools & lounge chairs to choose from- none of them crowded. Happy hour at two different pool bars at two different times. Adult- only pool was nice option and water…

–Nothing that we don’t like about the property itself but it wasn’t walkable to any shops or restaurants. However the $2 bus ride took you to all those things. A transportation shuttle would be nice to the excursions that we booked through the concierge as we chose not to rent a car and the Uber…

Supposed to have resort view but had a view of parking lot.

+Swimming pool

–Location

Overall a beautiful place and unit. Wish I could give it a 10/10 but the bed was horrible.

+Clean and peaceful

–The bed was very uncomfortable. We could feel each spring in the mattress. Woke up each morning with a sore back and body.

+Lovely unit. Quiet. No smells. Comfortable bed. Kitchen had most of what we needed and the grocery store is also just down the street. Ample parking. An easy drive to anywhere on the island. Housekeeping staff was wonderful.

–Check out was 10am and they wouldn't budge on that even though we had booked an early morning canoe (7-9:30am) the day of check out. We were asked repeatedly to attend a time share presentation (called and texted daily). The best pool (across the street next to the ocean) closes at 5pm, well before…

+I liked being able to text the staff.

–I wish there were a more traditional buffet breakfast.

Beautiful property, disappointing service

+Stayed at the Hilton Grand Vacations Maui Bay Villas and had a mixed experience. The room was spacious and perfect for our family, and the property is beautiful, easy to navigate, with a great pool. Grounds staff were friendly and accommodating. Security was excellent—when we were harassed by two…