Garner Hotel Phoenix Northwest – Surprise by IHG

8.896 reviews
HotelPart of IHG

12477 West Bell Road, Surprise, Arizona, 85378, Surprise

Checking price…

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Top-rated service

Guests rate service 9.7/10.

Pool on site

Cool off without leaving.

Popular amenities

PoolFree WiFiParkingBreakfastRestaurantAccessible

About Garner Hotel Phoenix Northwest – Surprise by IHG

Recreational Amenities

Enjoy the outdoor pool and indoor pool for a relaxing stay.

Complimentary Breakfast & Wireless Internet

Start your day with a free on-the-go breakfast and stay connected with complimentary wireless internet.

Convenient Features

Benefit from on-site self-parking, a business center, express check-out, and a 24-hour front desk.

To book your stay at Days Inn & Suites by Wyndham Surprise and experience these amenities firsthand.

Good to know about Garner Hotel Phoenix Northwest – Surprise by IHG

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Adults only

How Garner Hotel Phoenix Northwest – Surprise by IHG's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Garner Hotel Phoenix Northwest – Surprise by IHG reviews

8.8

Very good

96 reviews · updated January 2026

Cleanliness7.7
Service9.7
Location9.1
Room Quality8.7
Amenities8.7
Value for Money9.2

Guests loved

  • + Excellent customer service
  • + Clean and comfortable rooms
  • + Good breakfast options

Worth noting

  • Initial room was dirty
  • Air conditioning issues

Things to do near Garner Hotel Phoenix Northwest – Surprise by IHG

12477 West Bell Road, Surprise, Arizona, 85378, Surprise

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Garner Hotel Phoenix Northwest – Surprise by IHG property amenities

Internet

  • Free WiFi

Parking & transportation

  • Wheelchair accessible parking
  • Free self parking
  • Wheelchair-accessible van parking

Pools, spa & fitness

  • Wheelchair-accessible pool

Food & drink

  • Free breakfast
  • Free breakfast to go
  • Wheelchair-accessible on-site restaurant

Accessibility

  • Wheelchair accessible

Services & conveniences

  • 24-hour front desk
  • Elevator
  • Multilingual staff
  • Housekeeping on request

More

  • Express check-out
  • Express check-in/check-out
  • Television in common areas
  • Smoke-free property
  • Computer station

Garner Hotel Phoenix Northwest – Surprise by IHG room amenities

Bedroom

  • Blackout drapes/curtains
  • Bedsheets provided
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Smart TV
  • Closed captioned TV
  • TV

Food & drink

  • Coffee/tea maker

Internet & phone

  • Free Local calls
  • Free WiFi

More

  • Desk
  • Interconnected room(s) available
  • Smoking and Non-Smoking

Frequently asked questions about Garner Hotel Phoenix Northwest – Surprise by IHG

What are the check-in and check-out times at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have WiFi?

WiFi is available at Garner Hotel Phoenix Northwest – Surprise by IHG. Check your room's details for whether it's free or carries a charge.

Is parking available at Garner Hotel Phoenix Northwest – Surprise by IHG?

Yes, parking is available at Garner Hotel Phoenix Northwest – Surprise by IHG. A fee may apply — see the property's important information.

Does Garner Hotel Phoenix Northwest – Surprise by IHG serve breakfast?

Yes, breakfast is available at Garner Hotel Phoenix Northwest – Surprise by IHG. A fee may apply unless your rate includes it.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Yes — Garner Hotel Phoenix Northwest – Surprise by IHG has a swimming pool.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a restaurant?

Yes, there is on-site dining at Garner Hotel Phoenix Northwest – Surprise by IHG.

Is Garner Hotel Phoenix Northwest – Surprise by IHG wheelchair accessible?

Garner Hotel Phoenix Northwest – Surprise by IHG offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Garner Hotel Phoenix Northwest – Surprise by IHG pet-friendly?

Yes, pets are allowed at Garner Hotel Phoenix Northwest – Surprise by IHG.

How far is Garner Hotel Phoenix Northwest – Surprise by IHG from Honolulu airport (HNL)?

It's about 2896 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Garner Hotel Phoenix Northwest – Surprise by IHG?

The nearest is Lanikai Beach, about 2882 mi away (straight-line).

Garner Hotel Phoenix Northwest – Surprise by IHG policies

Pets

Service animals are exempt from fees/restrictions

Noise policy

Noise-free rooms not guaranteed

Check-in & Check-out

Contactless check-out is available

Food & Beverage

No alcohol served onsite

General

Cashless transactions are available

Guest type

Essential workers only - NO

Pets

Pet max weight (per pet) in kg is 5

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Pets

Pets allowed

Pets

Pet max weight (per pet) in lb is 12

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Covid

Masks are compulsory at the property for guests without full COVID-19 vaccination

Pets

Maximum number of pets per room 1

Pets

Only dogs are allowed

Pets

Service animals are allowed

You need to know about Garner Hotel Phoenix Northwest – Surprise by IHG

Pool access available from 10:00 AM to 10:00 PM. Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Alcohol is not served at this property. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-out is available.

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