What is the cancellation policy at Best Western Plus Surprise-Phoenix NW?

It depends on the rate you pick — many rooms at Best Western Plus Surprise-Phoenix NW offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Best Western Plus Surprise-Phoenix NW?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does Best Western Plus Surprise-Phoenix NW offer?

Best Western Plus Surprise-Phoenix NW offers services such as laundry.

Is Best Western Plus Surprise-Phoenix NW a good place to stay?

Guests rate it 8.5/10 (Very good) across 504 reviews.

How does pricing work at Best Western Plus Surprise-Phoenix NW on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Best Western Plus Surprise-Phoenix NW

Name: Best Western Plus Surprise-Phoenix NW
Address: 13337 W Grand Ave, Surprise, US
Rating: 8.5

8.5504 reviews

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Where to?

HotelPart of Best Western Plus

13337 W Grand Ave , Surprise

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Top-rated service

Guests rate service 9.7/10.

Pool on site

Cool off without leaving.

Guests loved it

Great staff

Well reviewed

504 guest reviews.

Popular amenities

PoolFree WiFiParkingRestaurantAir conditioningLaundryPet-friendlyFamily rooms

About Best Western Plus Surprise-Phoenix NW

Modern Comfort and Convenience

Convenient Location : Situated near popular attractions like Castles and Coasters, Deer Valley Rock Art Center, and State Farm Stadium.

Amenities : Enjoy a comfortable stay with a 24-hour front desk and free WiFi throughout the property.

Easy Access : Just a short distance from Phoenix's Copper Square and Convention Center, making travel a breeze.

Experience the perfect blend of convenience and comfort at Best Western Plus Surprise-Phoenix NW. Book your stay now for a memorable experience!

Good to know about Best Western Plus Surprise-Phoenix NW

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

Choose your room at Best Western Plus Surprise-Phoenix NW

Best Western Plus Surprise-Phoenix NW

See rooms & prices

How Best Western Plus Surprise-Phoenix NW's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Best Western Plus Surprise-Phoenix NW reviews

8.5

Very good

504 reviews · updated January 2026

Cleanliness6.7

Service9.7

Location8.7

Room Quality7.2

Amenities8.7

Value for Money9.2

Guests loved

+ Great staff
+ Good breakfast

Worth noting

– Noise from train tracks
– Room cleanliness issues

Things to do near Best Western Plus Surprise-Phoenix NW

13337 W Grand Ave , Surprise

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Best Western Plus Surprise-Phoenix NW property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Free Parking

Pools, spa & fitness

Swimming pool
Outdoor pool

Food & drink

Physical distancing in dining areas

Family

Family rooms

Services & conveniences

24-hour front desk
Staff adhere to local safety protocols
Laundry washed per local authority guidelines

Climate & comfort

Non-smoking rooms
Air conditioning

Pets allowed
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed

Best Western Plus Surprise-Phoenix NW room amenities

Bedroom

Sofa

Bathroom

Hair dryer
Shower
Toilet
Toilet paper

Entertainment

Food & drink

Coffee/tea maker
Minibar
Refrigerator
Microwave

Internet & phone

Telephone
Free Local calls

Comfort

Air conditioning

Desk
Interconnected room(s) available
Alarm clock
Daily housekeeping
Cots

Frequently asked questions about Best Western Plus Surprise-Phoenix NW

What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Best Western Plus Surprise-Phoenix NW have WiFi?

WiFi is available at Best Western Plus Surprise-Phoenix NW. Check your room's details for whether it's free or carries a charge.

Is parking available at Best Western Plus Surprise-Phoenix NW?

Yes, parking is available at Best Western Plus Surprise-Phoenix NW. A fee may apply — see the property's important information.

Does Best Western Plus Surprise-Phoenix NW have a pool?

Yes — Best Western Plus Surprise-Phoenix NW has a swimming pool.

Does Best Western Plus Surprise-Phoenix NW have a restaurant?

Yes, there is on-site dining at Best Western Plus Surprise-Phoenix NW.

Do the rooms at Best Western Plus Surprise-Phoenix NW have air conditioning?

Yes, rooms at Best Western Plus Surprise-Phoenix NW have air conditioning.

Is Best Western Plus Surprise-Phoenix NW pet-friendly?

Yes, pets are allowed at Best Western Plus Surprise-Phoenix NW.

Is Best Western Plus Surprise-Phoenix NW family-friendly?

Yes, Best Western Plus Surprise-Phoenix NW welcomes families.

How far is Best Western Plus Surprise-Phoenix NW from Honolulu airport (HNL)?

It's about 2895 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Best Western Plus Surprise-Phoenix NW?

The nearest is Lanikai Beach, about 2881 mi away (straight-line).

Best Western Plus Surprise-Phoenix NW policies

Parking

Free public parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for US$10 per person per night when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

You need to know about Best Western Plus Surprise-Phoenix NW

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.