4.0Karim· CoupleJun 2026
Below average unfortunately
+The hotel stay was great and staff very professional
–, HOWEVER the parking situation is absolutely terrible. First off we were given a parking card for the convention center and not for the main parking, second the main parking was closed so we had to park a bit too far, carrying our luggage was a real pain, then we were given a parking paper with a…
9.0Cheryl· Family With ChildrenJun 2026
I usually stay at the Grand Hyatt but my family and I really enjoyed our time here so I’m sure we will be back.
+The pool area is fantastic! Plus the balcony off the room made it more memorable.
–It’s pretty pricey especially after you include the daily parking fees and daily mandatory resort fees.
10.0Christine· CoupleMay 2026
I will definitely stay there again. I love the location of the hotel.
+Property is clean . Access at the seaport where you can walk/run.
–None.
3.0Mustafa· Extended GroupMay 2026
Never ever!
+Nothing!!!
–From the moment you arrive, you are greeted by the rudest staff. After a 6-hour journey, you are met by the rudest person imaginable, acting as if you don't know why you're there. They don't even offer you water; you're told to buy it yourself at the market. In the morning, despite a "do not…
2.0Christine· Family With ChildrenMay 2026
Was I even at a Marriott?
+Pool area was fun for kids
–Tampon applicator found in room, my kid picked it up - that’s beyond disgusting. House keeping also left out door open, pool water was cloudy from all the folks, hot tub had dead flies floating around…everything was beyond overpriced but that could just be our economy…parking garage trash was…
7.0Daniel· CoupleMay 2026
Great location but very busy
+Really nice location and pool area
–Elevator situation was a mess. Often had to wait in lines or for several full elevators to pass, 5-10 minutes was usual.
Verified guest reviews from completed stays · updated December 2025.