Mandalay Bay Resort And Casino

A total let down

+As a family, we chose this hotel primarily for the pool. Sadly, both the wave pool and lazy river were very cold. On top of that you have to pay to use an inner tube in the lazy river. And the pool had the smallest waves I’ve ever seen in a wave pool. It was not even fun. Our check-in was delayed…

Not worth going for the Mandalay Bay/ Beach area/ Pool area.

+Pools are cold, small, extremely crowded with children, no working hot tubs, no bubbles, one with bubbles was very small and there was no room because children were cold and stayed in the hot tub. It was filled to the brim. The lazy river only has one option for the tubes- buying them at the gift…

Watch out for fees

+Nice but quite expensive. You will need to pay extra if you want to use the mini fridge. Watch out for resort fees that are in addition to your room rate and taxes. I didn't use anything to trigger this fee and, therefore waiting for my $300 refund. It's been almost 30 days. After reaching out…

Poor Late Check Out Experience

+We paid days ahead of time for late checkout and the process to confirm checkout time was exhausting affair on our last day in Vegas souring the experience. The phone in our room did not work so we could not call the front desk. The line at the front desk was 20-40 people deep at all times. We…

Everything takes a lot of time

+Everything takes a lot of time and cost a lot. Old room with old towels. Unauthorized charges to my room. I am sure you can fix them, but it will take 50 minutes of your day. Misleading survey.

Mandalay Bay is the worst place in Las Vegas I have ever stayed.

+TERRIBLE PLACE! I will never go back. While the hotel is clean and modern, guests are treated like cattle. Nickel and dime you for everything. Example, you can buy a bottle of water at the vending machine in the hotel for $3.00; when you take that bottle of water to the pool, they pour it out and…