The Mermaid & The Alligator

9.5316 reviews
Hotel

729 Truman Avenue, Key West

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Top-rated service

Guests rate service 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Pool on site

Cool off without leaving.

Guests loved it

Great location

Popular amenities

PoolFree WiFiRestaurantBarHot tubAir conditioningLaundry

About The Mermaid & The Alligator

Luxurious Oasis in the Heart of Key West

Experience ultimate relaxation at The Mermaid & The Alligator. Outdoor Paradise with a pool, garden, and sun terrace. Unwind in the hot tub and enjoy the Concierge Service . Explore nearby attractions like Higgs Beach and the Hemingway Home. Book now for an unforgettable stay at this non-smoking gem in Key West.

Good to know about The Mermaid & The Alligator

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Adults only

How The Mermaid & The Alligator's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Mermaid & The Alligator reviews

9.5

Exceptional

316 reviews · updated December 2025

Cleanliness8.6
Service10.0
Location9.6
Room Quality9.6
Amenities9.1
Value for Money9.6

Guests loved

  • + Great location
  • + Friendly service
  • + Beautiful rooms
  • + Delicious breakfast

Worth noting

  • Uncomfortable bed
  • Dirty bathtub
  • Low water pressure
  • Missing TV and microwave

Things to do near The Mermaid & The Alligator

729 Truman Avenue, Key West

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The Mermaid & The Alligator property amenities

Internet

  • WiFi available
  • Free WiFi

Pools, spa & fitness

  • Swimming pool
  • Hot tub/Jacuzzi
  • Outdoor pool

Food & drink

  • Shared lounge/TV area
  • Sun loungers or beach chairs
  • Physical distancing in dining areas

Things to do

  • Garden
  • Sun terrace
  • Board games/puzzles

Services & conveniences

  • Luggage storage
  • Fax/photocopying
  • Daily housekeeping
  • Concierge service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Private check-in/check-out
  • Adult only
  • Outdoor furniture
  • Sun umbrellas
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Key access
  • Process in place to check health of guests
  • Face masks for guests available
  • Delivered food - securely covered

The Mermaid & The Alligator room amenities

Bedroom

  • Safety deposit box
  • Wardrobe or closet

Bathroom

  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Toilet paper

Comfort

  • Air conditioning
  • Fan
  • Heating

More

  • Desk
  • Seating Area
  • Private entrance
  • Shampoo
  • Conditioner
  • Body soap
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock

Frequently asked questions about The Mermaid & The Alligator

What are the check-in and check-out times at The Mermaid & The Alligator?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does The Mermaid & The Alligator have WiFi?

WiFi is available at The Mermaid & The Alligator. Check your room's details for whether it's free or carries a charge.

Does The Mermaid & The Alligator have a pool?

Yes — The Mermaid & The Alligator has a swimming pool.

Does The Mermaid & The Alligator have a restaurant?

Yes, there is on-site dining at The Mermaid & The Alligator. There's also a bar or lounge.

Do the rooms at The Mermaid & The Alligator have air conditioning?

Yes, rooms at The Mermaid & The Alligator have air conditioning.

Is The Mermaid & The Alligator pet-friendly?

No, pets are not allowed at The Mermaid & The Alligator.

Is The Mermaid & The Alligator non-smoking?

Yes, The Mermaid & The Alligator is non-smoking throughout.

How far is The Mermaid & The Alligator from Honolulu airport (HNL)?

It's about 4785 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to The Mermaid & The Alligator?

The nearest is Lanikai Beach, about 4771 mi away (straight-line).

What is the cancellation policy at The Mermaid & The Alligator?

It depends on the rate you pick — many rooms at The Mermaid & The Alligator offer free cancellation. You'll see each room's exact policy before you book.

The Mermaid & The Alligator policies

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Children and extra bed policy

Children are not allowed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

You need to know about The Mermaid & The Alligator

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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