The Palms Hotel
820 White Street, Key West
Checking price…
Pool on site
Cool off without leaving.
Guests loved it
Clean and well maintained
Popular amenities
About The Palms Hotel
Luxurious Key West Hotel with Heated Pool and Free Breakfast
Heated Swimming Pool and Continental Breakfast : Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.
Comfortable Rooms with Amenities : Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.
Convenient Amenities and Nearby Attractions : Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.
Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.
Good to know about The Palms Hotel
Check-in
03:00 PM
Check-out
11:00 AM
Pets
Allowed
Children
Welcome
How The Palms Hotel's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
The Palms Hotel reviews
Very good
3,245 reviews · updated January 2026
Guests loved
- + Clean and well maintained
- + Friendly staff
- + Central location
- + Nice amenities
Worth noting
- – High prices
- – Small room size
- – Limited breakfast options
Things to do near The Palms Hotel
820 White Street, Key West
Open in Google Maps ↗The Palms Hotel property amenities
Internet
- WiFi available
- Free WiFi
Pools, spa & fitness
- Swimming pool
- Outdoor pool
- Heated pool
- Pool bar
Food & drink
- Room service
- Bar
- Vending machine - snacks
- Sun loungers or beach chairs
Family
- Family rooms
Things to do
- Garden
- Golf course
Services & conveniences
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Daily housekeeping
- Concierge service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
Climate & comfort
- Non-smoking rooms
- Air conditioning
- Non-smoking throughout
- Designated smoking area
More
- Pets allowed
- BBQ facilities
- Vending machine - drinks
- Outdoor furniture
- Picnic area
- Wine/champagne
- Sun umbrellas
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
The Palms Hotel room amenities
Bedroom
- No cribs (infant beds)
- Bedsheets provided
- Sofa bed
- Separate bedroom
- Free cribs/infant beds
- Wardrobe or closet
Bathroom
- Shower
- Hair dryer
- Toilet
- Private bathroom
- Private bathroom (not in room)
Entertainment
- TV
- Radio
Food & drink
- Coffee/tea maker
- Kitchenette
- Refrigerator
- Microwave
- Coffee machine
Comfort
- Air conditioning
- Fan
- Ceiling fan
More
- Seating Area
- Alarm clock
- Daily housekeeping
- Location - top floor
- Desk
Frequently asked questions about The Palms Hotel
What are the check-in and check-out times at The Palms Hotel?
Check-in starts at 03:00 PM and check-out is by 11:00 AM.
Does The Palms Hotel have WiFi?
WiFi is available at The Palms Hotel. Check your room's details for whether it's free or carries a charge.
Does The Palms Hotel have a pool?
Yes — The Palms Hotel has a swimming pool.
Do the rooms at The Palms Hotel have air conditioning?
Yes, rooms at The Palms Hotel have air conditioning.
Is The Palms Hotel pet-friendly?
Yes, pets are allowed at The Palms Hotel.
Is The Palms Hotel family-friendly?
Yes, The Palms Hotel welcomes families.
Is The Palms Hotel non-smoking?
Yes, The Palms Hotel is non-smoking throughout.
How far is The Palms Hotel from Honolulu airport (HNL)?
It's about 4785 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to The Palms Hotel?
The nearest is Lanikai Beach, about 4771 mi away (straight-line).
What is the cancellation policy at The Palms Hotel?
It depends on the rate you pick — many rooms at The Palms Hotel offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at The Palms Hotel?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does The Palms Hotel offer?
The Palms Hotel offers services such as concierge, laundry, luggage storage.
Is The Palms Hotel a good place to stay?
Guests rate it 8.4/10 (Very good) across 3,245 reviews.
How does pricing work at The Palms Hotel on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
The Palms Hotel policies
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
You need to know about The Palms Hotel
Guests with same-day bookings must arrive before 22:00. Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian. Please note that credit card holder must be present at check-in. Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated. A fee will be charged for each pet per night plus tax. Select breeds cannot be accommodated. Contact hotel for details. Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms. Here is our Pet Fee Chart: *The nightly rate is:* Pets up to 40 pounds – $35.00 + tax per night. Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night. Pets 60+ pounds – $55.00 + tax per night. *Long-Term Stay Pet Policy:* 4 nights & over (pets up to 40 pounds) – $125.00/stay 4 nights & over (pets from 40 – 60 pounds) – $150.00/stay 4 nights & over (pets 60+ pounds) – $185.00/stay Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage. Pets are only allowed on the first floor, because of this, the ho
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