Brookside Lodge - Gatlinburg - On the River

8.24,688 reviews
Hotel

463 East Parkway, Gatlinburg

Checking price…

See rooms & prices

Top-rated location

Guests rate location 10.0/10.

Pool on site

Cool off without leaving.

Guests loved it

Riverside/creek setting

Well reviewed

4,688 guest reviews.

Popular amenities

PoolFree WiFiParkingBreakfastGymRestaurantAir conditioningLaundry

About Brookside Lodge - Gatlinburg - On the River

River View Balconies and Modern Amenities

Enjoy the picturesque river view balconies along with modern room amenities like a microwave, refrigerator, and flat screen TVs in every guest room.

Family-Friendly Activities and Recreation

With 2 outdoor pools, basketball/volleyball courts, a kids playground, and a fitness center, there's something for everyone in the family to enjoy at Brookside Resort.

Scenic Location and Nearby Attractions

Situated just a short walk from Gatlinburg City Center, and close to the Great Smoky Mountains National Park and Dollywood Theme Park, Brookside offers a convenient and scenic location for your stay.

Experience the perfect blend of comfort and adventure at Brookside Resort. Book now to enjoy a relaxing getaway with family and friends!

Good to know about Brookside Lodge - Gatlinburg - On the River

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

How Brookside Lodge - Gatlinburg - On the River's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Brookside Lodge - Gatlinburg - On the River reviews

8.2

Very good

4,688 reviews · updated July 2026

Cleanliness5.5
Service8.0
Location10.0
Room Quality7.0
Amenities9.5
Value for Money8.5

Guests loved

  • + Riverside/creek setting
  • + Excellent location (close to town, trolley access)
  • + Pool and hot tub
  • + Balconies and outdoor seating

Worth noting

  • Poor cleanliness: cobwebs, insects, rooms not cleaned
  • Room issues: sagging/hard mattresses, broken lamps/fixtures, loose toilet
  • Unpleasant smells (tobacco, marijuana)
  • Inconsistent housekeeping service

Things to do near Brookside Lodge - Gatlinburg - On the River

463 East Parkway, Gatlinburg

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Brookside Lodge - Gatlinburg - On the River property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Fence around pool

Food & drink

  • Restaurant
  • Breakfast takeaway containers

Accessibility

  • Facilities for disabled guests

Things to do

  • Terrace
  • Garden
  • Sun terrace

Services & conveniences

  • Lift / Elevator
  • Laundry
  • Safety deposit box
  • Fax/photocopying
  • Daily housekeeping
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Designated smoking area

More

  • BBQ facilities
  • Fishing
  • Vending machine - drinks
  • Water slide
  • Outdoor furniture
  • Picnic area
  • Outdoor fireplace
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Property cleaned by professional cleaning companies
  • Key card access

Brookside Lodge - Gatlinburg - On the River room amenities

Bedroom

  • Safety deposit box
  • Linen

Bathroom

  • Private bathroom
  • Hair dryer
  • Toilet
  • Toilet paper

Entertainment

  • TV

Food & drink

  • Coffee/tea maker
  • Refrigerator
  • Microwave
  • Coffee machine

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Fireplace
  • Interconnected room(s) available
  • Alarm clock
  • Seating Area

Frequently asked questions about Brookside Lodge - Gatlinburg - On the River

What are the check-in and check-out times at Brookside Lodge - Gatlinburg - On the River?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Does Brookside Lodge - Gatlinburg - On the River have WiFi?

WiFi is available at Brookside Lodge - Gatlinburg - On the River. Check your room's details for whether it's free or carries a charge.

Is parking available at Brookside Lodge - Gatlinburg - On the River?

Yes, parking is available at Brookside Lodge - Gatlinburg - On the River. A fee may apply — see the property's important information.

Does Brookside Lodge - Gatlinburg - On the River serve breakfast?

Yes, breakfast is available at Brookside Lodge - Gatlinburg - On the River. A fee may apply unless your rate includes it.

Does Brookside Lodge - Gatlinburg - On the River have a pool?

Yes — Brookside Lodge - Gatlinburg - On the River has a swimming pool.

Is there a gym at Brookside Lodge - Gatlinburg - On the River?

Yes, Brookside Lodge - Gatlinburg - On the River has fitness facilities.

Does Brookside Lodge - Gatlinburg - On the River have a restaurant?

Yes, there is on-site dining at Brookside Lodge - Gatlinburg - On the River.

Do the rooms at Brookside Lodge - Gatlinburg - On the River have air conditioning?

Yes, rooms at Brookside Lodge - Gatlinburg - On the River have air conditioning.

Is Brookside Lodge - Gatlinburg - On the River wheelchair accessible?

Brookside Lodge - Gatlinburg - On the River offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Brookside Lodge - Gatlinburg - On the River pet-friendly?

No, pets are not allowed at Brookside Lodge - Gatlinburg - On the River.

Brookside Lodge - Gatlinburg - On the River policies

Parking

Free public parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. People no matter the age stay for US$10 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

You need to know about Brookside Lodge - Gatlinburg - On the River

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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