Crossroads Inn & Suites

8.43,393 reviews

440 Parkway, Gatlinburg

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Top-rated location

Guests rate location 9.6/10.

Pool on site

Cool off without leaving.

Guests loved it

Great location

Well reviewed

3,393 guest reviews.

Popular amenities

PoolFree WiFiParkingBarHot tubAir conditioningLaundryAccessible

About Crossroads Inn & Suites

Convenient Location

Situated just a short walk from downtown Gatlinburg and only a mile from the Great Smoky Mountains National Park, Crossroads Inn & Suites offers the perfect blend of city attractions and natural beauty.

Comfortable Accommodations

Enjoy cable TV, free WiFi, a microwave, refrigerator, and complimentary morning coffee in every room. The hotel also features an outdoor pool, fitness centre, and laundry facilities for your convenience.

Nearby Attractions

Explore the Gatlinburg Convention Centre within a 15-minute walk or take a short drive to Pigeon Forge and Dollywood Amusement Park. With so much to see and do nearby, your stay at Crossroads Inn & Suites promises to be unforgettable.

Ready to experience the best of Gatlinburg? Book your stay at Crossroads Inn & Suites today!

Good to know about Crossroads Inn & Suites

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

How Crossroads Inn & Suites's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Crossroads Inn & Suites reviews

8.4

Very good

3,393 reviews · updated January 2026

Cleanliness7.6
Service9.6
Location9.6
Room Quality8.1
Amenities8.6
Value for Money7.6

Guests loved

  • + Great location
  • + Friendly service

Worth noting

  • Cleanliness issues
  • Poor breakfast quality

Things to do near Crossroads Inn & Suites

440 Parkway, Gatlinburg

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Crossroads Inn & Suites property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Free Parking
  • Private parking

Pools, spa & fitness

  • Swimming pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Salt-water pool
  • Shallow end

Food & drink

  • Vending machine - snacks
  • Sun loungers or beach chairs

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Fax/photocopying
  • Daily housekeeping
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Designated smoking area

More

  • Vending machine - drinks
  • Outdoor furniture
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms

Crossroads Inn & Suites room amenities

Bathroom

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom

Entertainment

  • TV

Food & drink

  • Coffee/tea maker
  • Refrigerator
  • Microwave

Internet & phone

  • Telephone
  • Free Local calls

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Fireplace
  • Interconnected room(s) available
  • Daily housekeeping
  • Wheelchair accessible
  • Seating Area

Frequently asked questions about Crossroads Inn & Suites

What are the check-in and check-out times at Crossroads Inn & Suites?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Does Crossroads Inn & Suites have WiFi?

WiFi is available at Crossroads Inn & Suites. Check your room's details for whether it's free or carries a charge.

Is parking available at Crossroads Inn & Suites?

Yes, parking is available at Crossroads Inn & Suites. A fee may apply — see the property's important information.

Does Crossroads Inn & Suites have a pool?

Yes — Crossroads Inn & Suites has a swimming pool.

Do the rooms at Crossroads Inn & Suites have air conditioning?

Yes, rooms at Crossroads Inn & Suites have air conditioning.

Is Crossroads Inn & Suites wheelchair accessible?

Crossroads Inn & Suites offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Crossroads Inn & Suites pet-friendly?

No, pets are not allowed at Crossroads Inn & Suites.

Is Crossroads Inn & Suites family-friendly?

Yes, Crossroads Inn & Suites welcomes families.

Is Crossroads Inn & Suites non-smoking?

Yes, Crossroads Inn & Suites is non-smoking throughout.

How far is Crossroads Inn & Suites from Honolulu airport (HNL)?

It's about 4522 mi (straight-line) from Honolulu airport (HNL).

Crossroads Inn & Suites policies

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

Parking

Free private parking is possible on site (reservation is needed).

Groups

No special conditions apply for groups.

You need to know about Crossroads Inn & Suites

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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