The Ritz-Carlton, Chicago

9.0202 reviews
HotelPart of The Ritz-Carlton Company, L.L.C

160 East Pearson Street, Chicago

Checking price…

See rooms & prices

Top-rated service

Guests rate service 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Luxury stay

A top-tier 5-star property.

Pool on site

Cool off without leaving.

Popular amenities

PoolFree WiFiParkingBreakfastSpaGymRestaurantBar

About The Ritz-Carlton, Chicago

Luxurious Accommodations with Stunning Views

Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.

World-Class Amenities

Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.

Prime Location for Exploring

Situated near the Magnificent Mile, Navy Pier, and the Museum of Contemporary Art, this hotel is the perfect base for exploring Chicago's top attractions.

Book your stay at the Ritz-Carlton, Chicago for an unforgettable luxury experience.

Good to know about The Ritz-Carlton, Chicago

Check-in

04:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

How The Ritz-Carlton, Chicago's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Ritz-Carlton, Chicago reviews

9.0

Exceptional

202 reviews · updated January 2026

Cleanliness9.9
Service10.0
Location10.0
Room Quality7.9
Amenities7.9
Value for Money7.4

Guests loved

  • + Great old classy hotel
  • + Very clean rooms
  • + Incredibly professional staff
  • + Beautiful updated property

Worth noting

  • Basic room quality
  • Expensive for what was provided
  • Bad customer service on occasion

Things to do near The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago

Open in Google Maps ↗

The Ritz-Carlton, Chicago property amenities

Internet

  • WiFi available

Parking & transportation

  • Parking
  • Private parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Massage services
  • Spa/wellness center
  • Heated pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Shared lounge/TV area

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Things to do

  • Terrace

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Dry cleaning
  • Concierge service

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Minimarket on site
  • Allergy-free room
  • Lockers
  • Electric vehicle charging station

The Ritz-Carlton, Chicago room amenities

Bedroom

  • Safety deposit box
  • Wardrobe or closet

Bathroom

  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Shower
  • Toilet

Entertainment

  • TV
  • Radio

Food & drink

  • Minibar
  • Room service (limited hours)
  • Coffee/tea maker

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Interconnected room(s) available
  • Wheelchair accessible
  • Seating Area

Frequently asked questions about The Ritz-Carlton, Chicago

What are the check-in and check-out times at The Ritz-Carlton, Chicago?

Check-in starts at 04:00 PM and check-out is by 12:00 PM.

Does The Ritz-Carlton, Chicago have WiFi?

WiFi is available at The Ritz-Carlton, Chicago. Check your room's details for whether it's free or carries a charge.

Is parking available at The Ritz-Carlton, Chicago?

Yes, parking is available at The Ritz-Carlton, Chicago. A fee may apply — see the property's important information.

Does The Ritz-Carlton, Chicago serve breakfast?

Yes, breakfast is available at The Ritz-Carlton, Chicago. A fee may apply unless your rate includes it.

Does The Ritz-Carlton, Chicago have a pool?

Yes — The Ritz-Carlton, Chicago has a swimming pool.

Does The Ritz-Carlton, Chicago have a spa?

Yes, The Ritz-Carlton, Chicago offers spa or wellness facilities.

Is there a gym at The Ritz-Carlton, Chicago?

Yes, The Ritz-Carlton, Chicago has fitness facilities.

Does The Ritz-Carlton, Chicago have a restaurant?

Yes, there is on-site dining at The Ritz-Carlton, Chicago. There's also a bar or lounge.

Do the rooms at The Ritz-Carlton, Chicago have air conditioning?

Yes, rooms at The Ritz-Carlton, Chicago have air conditioning.

Does The Ritz-Carlton, Chicago offer room service?

Yes, room service is available at The Ritz-Carlton, Chicago (hours may be limited).

The Ritz-Carlton, Chicago policies

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$40 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 82 per day.

You need to know about The Ritz-Carlton, Chicago

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns. Valet parking is available for USD 79 per night. The one-time extra bed fee is USD 40 per night. The one-time pet fee per stay is USD 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

More hotels in Chicago

See all

Explore Chicago, Illinois

See all hotels in Chicago