Hyatt Place Chicago/Downtown - The Loop

8.64,611 reviews
HotelPart of Hyatt Place

28 North Franklin Street, Chicago

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Top-rated location

Guests rate location 9.5/10.

Pool on site

Cool off without leaving.

Guests loved it

Great location

Well reviewed

4,611 guest reviews.

Popular amenities

PoolFree WiFiParkingGymRestaurantBarAir conditioningLaundry

About Hyatt Place Chicago/Downtown - The Loop

Central Location

Situated in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is just a stone's throw away from key social and cultural attractions, making it the perfect base for your city adventures.

Modern Amenities

Enjoy the convenience of a restaurant, fitness centre, and complimentary WiFi access during your stay. Each well-appointed room features a flat-screen TV, cozy sofa, and essential amenities for a comfortable experience.

Exceptional Services

With a 24-hour front desk, shared lounge, and business center, our hotel ensures that your needs are met promptly and efficiently. Take advantage of additional perks like bicycle rental and baggage storage for a seamless stay.

Ready to immerse yourself in the vibrant city of Chicago? Book your stay at Hyatt Place Chicago/Downtown – The Loop now!

Good to know about Hyatt Place Chicago/Downtown - The Loop

Check-in

03:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

How Hyatt Place Chicago/Downtown - The Loop's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Hyatt Place Chicago/Downtown - The Loop reviews

8.6

Very good

4,611 reviews · updated January 2026

Cleanliness8.5
Service9.5
Location9.5
Room Quality8.4
Amenities8.0
Value for Money8.4

Guests loved

  • + Great location
  • + Friendly staff
  • + Clean accommodations

Worth noting

  • Poor internet service
  • Limited parking options
  • Breakfast quality could be improved

Things to do near Hyatt Place Chicago/Downtown - The Loop

28 North Franklin Street, Chicago

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Hyatt Place Chicago/Downtown - The Loop property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Accessible parking
  • Parking garage

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool

Food & drink

  • Restaurant
  • Bar
  • Shared lounge/TV area
  • Snack bar

Family

  • Kid meals

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Daily housekeeping

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Designated smoking area

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Cycling
  • Meeting/banquet facilities
  • Car hire
  • Private check-in/check-out
  • Minimarket on site
  • Special diet menus - on request
  • Grocery deliveries
  • Allergy-free room
  • Electric vehicle charging station
  • Vending machine - drinks

Hyatt Place Chicago/Downtown - The Loop room amenities

Bedroom

  • Safety deposit box

Bathroom

  • Shower
  • Hair dryer
  • Private bathroom

Entertainment

  • TV
  • Radio

Food & drink

  • Coffee/tea maker
  • Refrigerator

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Fax
  • Desk
  • Seating Area
  • Interconnected room(s) available

Frequently asked questions about Hyatt Place Chicago/Downtown - The Loop

What are the check-in and check-out times at Hyatt Place Chicago/Downtown - The Loop?

Check-in starts at 03:00 PM and check-out is by 12:00 PM.

Does Hyatt Place Chicago/Downtown - The Loop have WiFi?

WiFi is available at Hyatt Place Chicago/Downtown - The Loop. Check your room's details for whether it's free or carries a charge.

Is parking available at Hyatt Place Chicago/Downtown - The Loop?

Yes, parking is available at Hyatt Place Chicago/Downtown - The Loop. A fee may apply — see the property's important information.

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Yes — Hyatt Place Chicago/Downtown - The Loop has a swimming pool.

Is there a gym at Hyatt Place Chicago/Downtown - The Loop?

Yes, Hyatt Place Chicago/Downtown - The Loop has fitness facilities.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant?

Yes, there is on-site dining at Hyatt Place Chicago/Downtown - The Loop. There's also a bar or lounge.

Do the rooms at Hyatt Place Chicago/Downtown - The Loop have air conditioning?

Yes, rooms at Hyatt Place Chicago/Downtown - The Loop have air conditioning.

Is Hyatt Place Chicago/Downtown - The Loop wheelchair accessible?

Hyatt Place Chicago/Downtown - The Loop offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?

Yes, pets are allowed at Hyatt Place Chicago/Downtown - The Loop.

Is Hyatt Place Chicago/Downtown - The Loop family-friendly?

Yes, Hyatt Place Chicago/Downtown - The Loop welcomes families and offers family facilities.

Hyatt Place Chicago/Downtown - The Loop policies

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

You need to know about Hyatt Place Chicago/Downtown - The Loop

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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