The Palmer House Hilton

8.01,742 reviews
HotelPart of Hilton Hotels & Resorts

17 East Monroe Street, Chicago

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Pool on site

Cool off without leaving.

Guests loved it

Friendly service

Popular amenities

PoolFree WiFiParkingSpaGymRestaurantBarAir conditioning

About The Palmer House Hilton

Historic Downtown Hotel in Chicago's Theatre and Financial District

Luxurious Rooms and Amenities

Indulge in modern guest rooms at Palmer House Hilton, equipped with a flat-screen HDTV, desk, and cozy armchair. Enjoy the convenience of housekeeping services and unwind in style.

On-Site Dining and Wellness Options

Savor American cuisine at Lockwood Restaurant or opt for Lockwood Express for a quick bite. Keep fit at the fitness centre or pamper yourself at the on-site spa for a rejuvenating experience.

Convenient Location and Accessibility

With a prime location just a block away from Millennium Park and the Art Institute of Chicago, explore the city with ease. The Monroe Red Line subway station nearby provides seamless access to Chicago's top attractions.

Book now for an unforgettable stay at Palmer House Hilton!

Good to know about The Palmer House Hilton

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How The Palmer House Hilton's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Palmer House Hilton reviews

8.0

Very good

1,742 reviews · updated January 2026

Cleanliness7.5
Service8.5
Location9.0
Room Quality7.0
Amenities8.5
Value for Money8.0

Guests loved

  • + Friendly service
  • + Great location
  • + Vibrant atmosphere
  • + Good amenities

Worth noting

  • Bathroom cleanliness issues
  • Restaurant service problems
  • Check-in wait times

Things to do near The Palmer House Hilton

17 East Monroe Street, Chicago

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The Palmer House Hilton property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Accessible parking
  • Parking garage

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Sauna
  • Massage services
  • Spa/wellness center
  • Heated pool
  • Indoor pool

Food & drink

  • Restaurant
  • Room service
  • Bar

Family

  • Family rooms
  • Kid meals

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Daily housekeeping
  • Concierge service
  • ATM/cash machine on site

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Meeting/banquet facilities
  • Packed lunches
  • Electric vehicle charging station
  • Wine/champagne

The Palmer House Hilton room amenities

Bedroom

  • Safety deposit box
  • Hypo-allergenic bedding available
  • Premium bedding
  • Wardrobe or closet
  • Linen

Bathroom

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Bathrobe

Entertainment

  • TV
  • Radio
  • Video

Food & drink

  • Minibar

Internet & phone

  • Telephone
  • High-speed internet access

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Seating Area
  • Interconnected room(s) available
  • Daily housekeeping
  • Wheelchair accessible
  • Alarm clock
  • Dining area
  • DVD player

Frequently asked questions about The Palmer House Hilton

What are the check-in and check-out times at The Palmer House Hilton?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does The Palmer House Hilton have WiFi?

WiFi is available at The Palmer House Hilton. Check your room's details for whether it's free or carries a charge.

Is parking available at The Palmer House Hilton?

Yes, parking is available at The Palmer House Hilton. A fee may apply — see the property's important information.

Does The Palmer House Hilton have a pool?

Yes — The Palmer House Hilton has a swimming pool.

Does The Palmer House Hilton have a spa?

Yes, The Palmer House Hilton offers spa or wellness facilities.

Is there a gym at The Palmer House Hilton?

Yes, The Palmer House Hilton has fitness facilities.

Does The Palmer House Hilton have a restaurant?

Yes, there is on-site dining at The Palmer House Hilton. There's also a bar or lounge.

Do the rooms at The Palmer House Hilton have air conditioning?

Yes, rooms at The Palmer House Hilton have air conditioning.

Is The Palmer House Hilton wheelchair accessible?

The Palmer House Hilton offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Palmer House Hilton pet-friendly?

Yes, pets are allowed at The Palmer House Hilton.

The Palmer House Hilton policies

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in public areas and is free of charge.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$40 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 54 per day.

You need to know about The Palmer House Hilton

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access. Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details. Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges. A deposit may be required at the property.

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