The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

9.6502 reviews
HotelPart of Luxury Collection

521 North Rush Street, Chicago

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Top-rated service

Guests rate service 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Guests loved it

Exceptional service

Well reviewed

502 guest reviews.

Popular amenities

Free WiFiParkingBreakfastGymRestaurantBarAir conditioningRoom service

About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxurious Accommodations

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay.

Culinary Delights

Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening.

Fitness and Business Facilities

The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay.

Good to know about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago reviews

9.6

Exceptional

502 reviews · updated January 2026

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.5
Amenities8.4
Value for Money9.5

Guests loved

  • + Exceptional service
  • + Great location
  • + Clean and spacious rooms

Worth noting

  • Lack of in-room coffee machine
  • No 'do not disturb' signs available

Things to do near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, Chicago

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago property amenities

Internet

  • WiFi available
  • Paid WiFi

Parking & transportation

  • Parking
  • Valet parking
  • Accessible parking
  • Parking garage

Pools, spa & fitness

  • Fitness facilities
  • Fitness center

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails
  • Visual aids: Braille

Things to do

  • Terrace
  • Sun terrace

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Daily housekeeping
  • Concierge service
  • Staff adhere to local safety protocols

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Meeting/banquet facilities
  • Electric vehicle charging station
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Outdoor fireplace
  • Auditory guidance

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago room amenities

Bedroom

  • Safety deposit box
  • Wardrobe or closet
  • Hypo-allergenic bedding available

Bathroom

  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Transfer shower

Entertainment

  • Radio
  • TV
  • Video

Food & drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Internet & phone

  • Telephone

Comfort

  • Air conditioning

Outdoor & view

  • Terrace

More

  • Desk
  • Seating Area
  • Bottle of water
  • Daily housekeeping
  • Wheelchair accessible

Frequently asked questions about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have WiFi?

WiFi is available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Check your room's details for whether it's free or carries a charge.

Is parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, parking is available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, including valet. A fee may apply — see the property's important information.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago serve breakfast?

Yes, breakfast is available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. A fee may apply unless your rate includes it.

Is there a gym at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has fitness facilities.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a restaurant?

Yes, there is on-site dining at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. There's also a bar or lounge.

Do the rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have air conditioning?

Yes, rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have air conditioning.

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago wheelchair accessible?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?

Yes, pets are allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago family-friendly?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago welcomes families.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago policies

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Parking

Private parking is possible on site (reservation is not possible) and costs USD 75 per day.

Internet

WiFi is available in the hotel rooms and costs USD 19.95 per 24 hours.

You need to know about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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