The Chicago Hotel Collection River North

8.6187 reviews
Hotel

312 W. Chestnut St., Chicago

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Top-rated location

Guests rate location 10.0/10.

Guests loved it

Friendly staff

Popular amenities

Free WiFiParkingRestaurantBarAir conditioningKitchenPet-friendlyAccessible

About The Chicago Hotel Collection River North

Luxurious Accommodation in Downtown Chicago

Contactless Check-In and Smartphone Room Keys

Experience seamless check-in and skip the front desk with our convenient smartphone room keys.

Amenity Package and On-Site Offerings

Indulge in daily drinks, high-speed WiFi, and more with our exclusive amenity package. Enjoy the convenience of a concierge team, snack bar, and coffee shop during your stay.

Prime Location Near Popular Attractions

Explore Chicago with ease as we are located just minutes away from Water Tower Chicago and Magnificent Mile. Book now for a memorable stay at The Chicago Hotel Collection River North Magnificent Mile.

Good to know about The Chicago Hotel Collection River North

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How The Chicago Hotel Collection River North's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Chicago Hotel Collection River North reviews

8.6

Very good

187 reviews · updated January 2026

Cleanliness8.0
Service10.0
Location10.0
Room Quality8.4
Amenities7.5
Value for Money8.4

Guests loved

  • + Friendly staff
  • + Good location

Worth noting

  • Hidden fees
  • Noise from the metro

Things to do near The Chicago Hotel Collection River North

312 W. Chestnut St., Chicago

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The Chicago Hotel Collection River North property amenities

Internet

  • Free wired internet

Parking & transportation

  • Parking

Food & drink

  • Restaurant
  • Shared lounge/TV area
  • Physical distancing in dining areas

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests

Things to do

  • Board games/puzzles

Services & conveniences

  • Lift / Elevator
  • Luggage storage
  • Concierge service
  • Staff adhere to local safety protocols
  • 24-hour security

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Non-smoking throughout

More

  • Pets allowed
  • Soundproof rooms
  • Ironing service
  • Shared kitchen
  • Outdoor furniture
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Key access
  • CCTV outside property
  • Security alarm
  • Key card access
  • Television in common areas

The Chicago Hotel Collection River North room amenities

Bedroom

  • Safety deposit box
  • Premium bedding
  • Sofa

Bathroom

  • Shower
  • Hair dryer
  • Private bathroom
  • Toilet

Entertainment

  • TV

Food & drink

  • Kitchenette
  • Microwave
  • Refrigerator

Internet & phone

  • Telephone
  • Free Local calls

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Daily housekeeping
  • Hardwood or parquet floors
  • Alarm clock
  • Seating Area

Frequently asked questions about The Chicago Hotel Collection River North

What are the check-in and check-out times at The Chicago Hotel Collection River North?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Does The Chicago Hotel Collection River North have WiFi?

WiFi is available at The Chicago Hotel Collection River North. Check your room's details for whether it's free or carries a charge.

Is parking available at The Chicago Hotel Collection River North?

Yes, parking is available at The Chicago Hotel Collection River North. A fee may apply — see the property's important information.

Does The Chicago Hotel Collection River North have a restaurant?

Yes, there is on-site dining at The Chicago Hotel Collection River North. There's also a bar or lounge.

Do the rooms at The Chicago Hotel Collection River North have air conditioning?

Yes, rooms at The Chicago Hotel Collection River North have air conditioning.

Is The Chicago Hotel Collection River North wheelchair accessible?

The Chicago Hotel Collection River North offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Chicago Hotel Collection River North pet-friendly?

Yes, pets are allowed at The Chicago Hotel Collection River North.

Is The Chicago Hotel Collection River North family-friendly?

Yes, The Chicago Hotel Collection River North welcomes families.

Is The Chicago Hotel Collection River North non-smoking?

Yes, The Chicago Hotel Collection River North is non-smoking throughout.

How far is The Chicago Hotel Collection River North from Honolulu airport (HNL)?

It's about 4251 mi (straight-line) from Honolulu airport (HNL).

The Chicago Hotel Collection River North policies

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children ages 1 and older are allowed. Children from 1 year old to 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Parking

Private parking is possible on site (reservation is needed) and costs USD 34.95 per day.

You need to know about The Chicago Hotel Collection River North

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A damage deposit of USD 125 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The mandatory resort fee includes: • Coffee and tea in the lobby daily 24/7 • 6 Daily beverages, choose from Spring Water or Sodas • WiFi • 1-Year Club 1 Hotels Membership: Booking credit, golf information and Club 1 Hotels information provided at check-in Limited Guest Parking is available for a nightly fee

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