Swissotel Chicago
323 East Wacker Drive, Chicago
Checking price…
Guests loved it
Exceptional service
Well reviewed
2,214 guest reviews.
Popular amenities
About Swissotel Chicago
Luxurious Downtown Chicago Hotel with Stunning Lake Views
Upscale Dining Options
Indulge in classic American breakfast buffets and premium prime beef at The Palm, or enjoy small plates and cocktails at the vibrant lobby lounge, Amuse.
Comfortable and Functional Rooms
Each room at Swissotel Chicago features a flat-screen TV, oversized work space, in-room safe, and coffee maker for your convenience and comfort.
Convenient Meeting Spaces
With 65,000 square feet of meeting space, our hotel is the perfect venue for your business meetings or events.
Experience the best of Chicago with Lake Michigan views and top-notch amenities. Book your stay at Swissotel Chicago now!
Good to know about Swissotel Chicago
Check-in
03:00 PM
Check-out
12:00 PM
Pets
Allowed
Children
Welcome
How Swissotel Chicago's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
Swissotel Chicago reviews
Very good
2,214 reviews · updated December 2025
Guests loved
- + Exceptional service
- + Great location
Worth noting
- – Dated room conditions
- – Invoice issues
Things to do near Swissotel Chicago
323 East Wacker Drive, Chicago
Open in Google Maps ↗Swissotel Chicago property amenities
Internet
- WiFi available
- Paid WiFi
Parking & transportation
- Parking
- Valet parking
- Private parking
- Parking garage
Pools, spa & fitness
- Fitness facilities
- Fitness center
- Massage services
- Spa/wellness center
- Fitness classes
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
Family
- Family rooms
- Babysitting/child services
Accessibility
- Facilities for disabled guests
- Wheelchair accessible
- Toilet with grab rails
Services & conveniences
- 24-hour front desk
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Concierge service
- ATM/cash machine on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
Climate & comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Non-smoking throughout
More
- Business center
- Pets allowed
- Express check-in/check-out
- Meeting/banquet facilities
- Lower bathroom sink
- Higher level toilet
Swissotel Chicago room amenities
Bedroom
- Linen
- Safety deposit box
- Hypo-allergenic bedding available
- Sofa bed
- Sofa
Bathroom
- Shower
- Hair dryer
- Toilet
- Private bathroom
- Bathrobe
Entertainment
- TV
- Radio
Food & drink
- Coffee machine
- Coffee/tea maker
- Refrigerator
- Room service (24 hours)
Internet & phone
- Telephone
Comfort
- Air conditioning
- Heating
More
- Alarm clock
- Desk
- Interconnected room(s) available
- Daily housekeeping
- Upper floors accessible by elevator
- Seating Area
Frequently asked questions about Swissotel Chicago
What are the check-in and check-out times at Swissotel Chicago?
Check-in starts at 03:00 PM and check-out is by 12:00 PM.
Does Swissotel Chicago have WiFi?
WiFi is available at Swissotel Chicago. Check your room's details for whether it's free or carries a charge.
Is parking available at Swissotel Chicago?
Yes, parking is available at Swissotel Chicago, including valet. A fee may apply — see the property's important information.
Does Swissotel Chicago serve breakfast?
Yes, breakfast is available at Swissotel Chicago. A fee may apply unless your rate includes it.
Does Swissotel Chicago have a spa?
Yes, Swissotel Chicago offers spa or wellness facilities.
Is there a gym at Swissotel Chicago?
Yes, Swissotel Chicago has fitness facilities.
Does Swissotel Chicago have a restaurant?
Yes, there is on-site dining at Swissotel Chicago. There's also a bar or lounge.
Do the rooms at Swissotel Chicago have air conditioning?
Yes, rooms at Swissotel Chicago have air conditioning.
Does Swissotel Chicago offer room service?
Yes, room service is available at Swissotel Chicago (hours may be limited).
Is Swissotel Chicago wheelchair accessible?
Swissotel Chicago offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is Swissotel Chicago pet-friendly?
Yes, pets are allowed at Swissotel Chicago.
Is Swissotel Chicago family-friendly?
Yes, Swissotel Chicago welcomes families and offers family facilities.
Is Swissotel Chicago non-smoking?
Yes, Swissotel Chicago is non-smoking throughout.
How far is Swissotel Chicago from Honolulu airport (HNL)?
It's about 4252 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to Swissotel Chicago?
The nearest is Lanikai Beach, about 4239 mi away (straight-line).
What is the cancellation policy at Swissotel Chicago?
It depends on the rate you pick — many rooms at Swissotel Chicago offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at Swissotel Chicago?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does Swissotel Chicago offer?
Swissotel Chicago offers services such as concierge, laundry, luggage storage.
Is Swissotel Chicago a good place to stay?
Guests rate it 8.6/10 (Very good) across 2,214 reviews.
How does pricing work at Swissotel Chicago on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
Swissotel Chicago policies
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Children and extra bed policy
Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are allowed. Charges may be applicable.
Internet
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 84 per day.
You need to know about Swissotel Chicago
Please note that the property no longer has a swimming pool. The amenity fee includes the following: Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay) Basic High Speed Internet Access Vitality Fitness Classes Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay) Nightly Shoe Shine (upon request) 10% off private transportationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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