Sheraton Grand Chicago Riverwalk

8.21,463 reviews
HotelPart of Sheraton

301 East North Water Street, Chicago

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Top-rated service

Guests rate service 9.7/10.

Pool on site

Cool off without leaving.

Guests loved it

Great location

Well reviewed

1,463 guest reviews.

Popular amenities

PoolFree WiFiParkingBreakfastGymRestaurantBarAir conditioning

About Sheraton Grand Chicago Riverwalk

Stunning Views and Dining Options

Overlooking the river and city skyline, Sheraton Grand Chicago offers a picturesque backdrop for your stay. With 5 restaurants and bars on-site, including Shula’s Steak House and Chicago Burger Company, culinary delights await.

Convenient Amenities

Enjoy a comfortable stay with a 47" cable TV, minibar, fitness centre, and business centre at your disposal. Whether you're here for business or leisure, Sheraton Grand Chicago ensures your needs are met.

Prime Location

Located just a short walk from Navy Pier, Millennium Park, and Michigan Avenue, this hotel puts you in the heart of Chicago's vibrant scene. Explore the city with ease, from luxurious shops to cultural attractions.

Experience the best of Chicago at Sheraton Grand Chicago - book your stay now!

Good to know about Sheraton Grand Chicago Riverwalk

Check-in

04:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

How Sheraton Grand Chicago Riverwalk's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Sheraton Grand Chicago Riverwalk reviews

8.2

Very good

1,463 reviews · updated January 2026

Cleanliness7.7
Service9.7
Location9.2
Room Quality7.2
Amenities7.7
Value for Money7.7

Guests loved

  • + Great location
  • + Helpful staff
  • + Nice views

Worth noting

  • Room cleanliness issues
  • Outdated rooms
  • Costly food

Things to do near Sheraton Grand Chicago Riverwalk

301 East North Water Street, Chicago

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Sheraton Grand Chicago Riverwalk property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Valet parking
  • Accessible parking
  • Parking garage

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Heated pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar

Family

  • Family rooms
  • Kid meals

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Things to do

  • Sun terrace

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Concierge service
  • ATM/cash machine on site

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Packed lunches
  • Minimarket on site
  • Special diet menus - on request

Sheraton Grand Chicago Riverwalk room amenities

Bedroom

  • Safety deposit box
  • Wardrobe or closet

Bathroom

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Bathrobe
  • Toilet paper

Entertainment

  • TV
  • Radio

Food & drink

  • Coffee/tea maker

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Seating Area
  • Interconnected room(s) available
  • Bottle of water
  • Shampoo
  • Dining table

Frequently asked questions about Sheraton Grand Chicago Riverwalk

What are the check-in and check-out times at Sheraton Grand Chicago Riverwalk?

Check-in starts at 04:00 PM and check-out is by 12:00 PM.

Does Sheraton Grand Chicago Riverwalk have WiFi?

WiFi is available at Sheraton Grand Chicago Riverwalk. Check your room's details for whether it's free or carries a charge.

Is parking available at Sheraton Grand Chicago Riverwalk?

Yes, parking is available at Sheraton Grand Chicago Riverwalk, including valet. A fee may apply — see the property's important information.

Does Sheraton Grand Chicago Riverwalk serve breakfast?

Yes, breakfast is available at Sheraton Grand Chicago Riverwalk. A fee may apply unless your rate includes it.

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes — Sheraton Grand Chicago Riverwalk has a swimming pool.

Is there a gym at Sheraton Grand Chicago Riverwalk?

Yes, Sheraton Grand Chicago Riverwalk has fitness facilities.

Does Sheraton Grand Chicago Riverwalk have a restaurant?

Yes, there is on-site dining at Sheraton Grand Chicago Riverwalk. There's also a bar or lounge.

Do the rooms at Sheraton Grand Chicago Riverwalk have air conditioning?

Yes, rooms at Sheraton Grand Chicago Riverwalk have air conditioning.

Is Sheraton Grand Chicago Riverwalk wheelchair accessible?

Sheraton Grand Chicago Riverwalk offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, pets are allowed at Sheraton Grand Chicago Riverwalk.

Sheraton Grand Chicago Riverwalk policies

Pets

Pets are allowed. No extra charges.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Internet

WiFi is available in public areas and is free of charge.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Parking

Public parking is possible on site (reservation is not possible) and costs USD 68 per day.

You need to know about Sheraton Grand Chicago Riverwalk

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details. Guests must be at least 21 years of age to check-in. Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information. Refrigerators may also be available on request for an additional fee. A Daily Destination Fee of $25 plus tax (17.4%) be added to the room rate, which includes the following: • Daily Enhanced Internet • Daily F&B Credit of $25 • 2 passes daily admission to the Chicago Architectural Center • 2 passes daily admission to the Chicago Sports museum Destination Fees will be charged at the hotel. For pre-paid reservations, only the prepayment for room and tax will be charged upon booking and the destination fee plus taxes will be due at the hotel after check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special

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