What guest services does Hotel Riu Plaza Chicago offer?

Hotel Riu Plaza Chicago offers services such as concierge, luggage storage.

Is Hotel Riu Plaza Chicago a good place to stay?

Guests rate it 9.2/10 (Exceptional) across 7,541 reviews.

How does pricing work at Hotel Riu Plaza Chicago on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Hotel Riu Plaza Chicago

Name: Hotel Riu Plaza Chicago
Address: 150 East Ontario Street, Chicago, Illinois, 60611, Chicago, US
Rating: 9.2

9.27,541 reviews

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Where to?

HotelPart of RIU Hotels

150 East Ontario Street, Chicago, Illinois, 60611, Chicago

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Top-rated service

Guests rate service 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Guests loved it

Friendly staff

Well reviewed

7,541 guest reviews.

Popular amenities

Free WiFiBreakfastGymBarAirport shuttleAccessible

About Hotel Riu Plaza Chicago

Luxurious Amenities and Services

Indulge in the 24-hour fitness center, complimentary Wi-Fi, and concierge services at Hotel Riu Plaza Chicago.

Dining and Bar Options

Savor delicious meals at the on-site restaurant, grab a snack at the snack bar/deli, and unwind with drinks at the 2 bars/lounges.

Convenient Location

Located steps away from Michigan Avenue and a short walk from Chicago Riverwalk, Hotel Riu Plaza Chicago offers easy access to popular attractions.

Experience elegance and convenience at Hotel Riu Plaza Chicago, book your stay now!

Good to know about Hotel Riu Plaza Chicago

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Adults only

Choose your room at Hotel Riu Plaza Chicago

Hotel Riu Plaza Chicago

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How Hotel Riu Plaza Chicago's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Hotel Riu Plaza Chicago reviews

9.2

Exceptional

7,541 reviews · updated January 2026

Cleanliness8.6

Service10.0

Location9.6

Room Quality9.6

Amenities8.6

Value for Money9.1

Guests loved

+ Friendly staff
+ Great location
+ Comfortable rooms

Worth noting

– Cleanliness issues
– Poor breakfast quality
– Limited amenities

Things to do near Hotel Riu Plaza Chicago

150 East Ontario Street, Chicago, Illinois, 60611, Chicago

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Hotel Riu Plaza Chicago property amenities

Internet

Free WiFi

Parking & transportation

Accessible shuttle
No accessible shuttle

Pools, spa & fitness

24-hour fitness facilities

Food & drink

Free breakfast
Snack bar/deli
Free buffet breakfast

Services & conveniences

24-hour front desk
Luggage storage
Concierge service
Elevator
Multilingual staff

Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)
Tile flooring in public areas

Hotel Riu Plaza Chicago room amenities

Bedroom

Safety deposit box
Wardrobe or closet

Bathroom

Shower
Hair dryer
Bathrobe
Private bathroom
Toilet
Toilet paper

Entertainment

Satellite channels
TV

Food & drink

Electric kettle
Refrigerator

Internet & phone

Telephone

Comfort

Air conditioning
Heating

Desk

Frequently asked questions about Hotel Riu Plaza Chicago

What are the check-in and check-out times at Hotel Riu Plaza Chicago?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Hotel Riu Plaza Chicago have WiFi?

WiFi is available at Hotel Riu Plaza Chicago. Check your room's details for whether it's free or carries a charge.

Does Hotel Riu Plaza Chicago serve breakfast?

Yes, breakfast is available at Hotel Riu Plaza Chicago. A fee may apply unless your rate includes it.

Is there a gym at Hotel Riu Plaza Chicago?

Yes, Hotel Riu Plaza Chicago has fitness facilities.

Is Hotel Riu Plaza Chicago wheelchair accessible?

Hotel Riu Plaza Chicago offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Hotel Riu Plaza Chicago pet-friendly?

No, pets are not allowed at Hotel Riu Plaza Chicago.

How far is Hotel Riu Plaza Chicago from Honolulu airport (HNL)?

It's about 4252 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Hotel Riu Plaza Chicago?

The nearest is Lanikai Beach, about 4238 mi away (straight-line).

What is the cancellation policy at Hotel Riu Plaza Chicago?

It depends on the rate you pick — many rooms at Hotel Riu Plaza Chicago offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Hotel Riu Plaza Chicago?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

Hotel Riu Plaza Chicago policies

Pets

Pets not allowed

General

Professional property host/manager

You need to know about Hotel Riu Plaza Chicago

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. A deposit may be required at the property.