Hilton Garden Inn- Chicago Central Loop

9.2808 reviews
HotelPart of Hilton Garden Inn

245 S. Franklin St., Chicago

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Top-rated service

Guests rate service 9.9/10.

Guest favorite

Exceptional reviews from recent guests.

Guests loved it

Friendly staff

Well reviewed

808 guest reviews.

Popular amenities

Free WiFiParkingGymRestaurantBarAir conditioningLaundryBusiness center

About Hilton Garden Inn- Chicago Central Loop

Central Location

Located in the heart of Chicago, Hilton Garden Inn- Chicago Central Loop offers easy access to popular attractions like Willis Tower, CIBC Theatre, and DePaul University.

Modern Amenities

Enjoy free WiFi, a 24-hour front desk, and a business centre during your stay at this 3-star hotel. The non-smoking property also features rooms with city views and a range of convenient amenities.

Dining and Entertainment

Indulge in delicious cuisine at the on-site restaurant, unwind with a drink at the bar, or explore nearby entertainment options such as the Chicago Symphony Orchestra.

Book your stay at Hilton Garden Inn- Chicago Central Loop for a memorable experience in the Windy City.

Good to know about Hilton Garden Inn- Chicago Central Loop

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How Hilton Garden Inn- Chicago Central Loop's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Hilton Garden Inn- Chicago Central Loop reviews

9.2

Exceptional

808 reviews · updated January 2026

Cleanliness9.4
Service9.9
Location9.4
Room Quality9.4
Amenities8.9
Value for Money8.4

Guests loved

  • + Friendly staff
  • + Clean rooms
  • + Great location
  • + Comfortable beds

Worth noting

  • Limited food options
  • Issues with service at check-in

Things to do near Hilton Garden Inn- Chicago Central Loop

245 S. Franklin St., Chicago

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Hilton Garden Inn- Chicago Central Loop property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Accessible parking
  • Parking garage

Pools, spa & fitness

  • Fitness center

Food & drink

  • Restaurant
  • Bar
  • Snack bar
  • Coffee Shop on site

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Safety deposit box
  • Dry cleaning
  • Daily housekeeping
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Meeting/banquet facilities
  • Outdoor furniture
  • Wine/champagne
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Key access
  • CCTV in common areas

Hilton Garden Inn- Chicago Central Loop room amenities

Bedroom

  • Wardrobe or closet
  • Bedsheets provided

Bathroom

  • Shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Transfer shower
  • Toilet

Entertainment

  • TV
  • Video

Food & drink

  • Coffee/tea maker
  • Refrigerator
  • Microwave

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Separate sitting area
  • Soap

Frequently asked questions about Hilton Garden Inn- Chicago Central Loop

What are the check-in and check-out times at Hilton Garden Inn- Chicago Central Loop?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Hilton Garden Inn- Chicago Central Loop have WiFi?

WiFi is available at Hilton Garden Inn- Chicago Central Loop. Check your room's details for whether it's free or carries a charge.

Is parking available at Hilton Garden Inn- Chicago Central Loop?

Yes, parking is available at Hilton Garden Inn- Chicago Central Loop. A fee may apply — see the property's important information.

Is there a gym at Hilton Garden Inn- Chicago Central Loop?

Yes, Hilton Garden Inn- Chicago Central Loop has fitness facilities.

Does Hilton Garden Inn- Chicago Central Loop have a restaurant?

Yes, there is on-site dining at Hilton Garden Inn- Chicago Central Loop. There's also a bar or lounge.

Do the rooms at Hilton Garden Inn- Chicago Central Loop have air conditioning?

Yes, rooms at Hilton Garden Inn- Chicago Central Loop have air conditioning.

Is Hilton Garden Inn- Chicago Central Loop wheelchair accessible?

Hilton Garden Inn- Chicago Central Loop offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Hilton Garden Inn- Chicago Central Loop pet-friendly?

Yes, pets are allowed at Hilton Garden Inn- Chicago Central Loop.

Is Hilton Garden Inn- Chicago Central Loop family-friendly?

Yes, Hilton Garden Inn- Chicago Central Loop welcomes families.

Is Hilton Garden Inn- Chicago Central Loop non-smoking?

Yes, Hilton Garden Inn- Chicago Central Loop is non-smoking throughout.

Hilton Garden Inn- Chicago Central Loop policies

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

You need to know about Hilton Garden Inn- Chicago Central Loop

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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