What's the closest beach to citizenM Chicago Downtown?

The nearest is Lanikai Beach, about 4238 mi away (straight-line).

What is the cancellation policy at citizenM Chicago Downtown?

It depends on the rate you pick — many rooms at citizenM Chicago Downtown offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at citizenM Chicago Downtown?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does citizenM Chicago Downtown offer?

citizenM Chicago Downtown offers services such as laundry, luggage storage.

Is citizenM Chicago Downtown a good place to stay?

Guests rate it 8.9/10 (Very good) across 5,407 reviews.

How does pricing work at citizenM Chicago Downtown on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

citizenM Chicago Downtown

Name: citizenM Chicago Downtown
Address: 80 East Wacker Place, Chicago, US
Rating: 8.9

8.95,407 reviews

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Where to?

HotelPart of CitizenM

80 East Wacker Place, Chicago

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Top-rated location

Guests rate location 9.8/10.

Guests loved it

Friendly staff

Popular amenities

Free WiFiBreakfastGymRestaurantBarAir conditioningLaundryBusiness center

About citizenM Chicago Downtown

Modern Amenities

citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.

Vibrant Social Spaces

Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.

Prime Location

Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.

Good to know about citizenM Chicago Downtown

Check-in

02:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Adults only

Choose your room at citizenM Chicago Downtown

citizenM Chicago Downtown

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How citizenM Chicago Downtown's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

citizenM Chicago Downtown reviews

8.9

Very good

5,407 reviews · updated January 2026

Cleanliness8.2

Service9.2

Location9.8

Room Quality8.2

Amenities8.7

Value for Money8.7

Guests loved

+ Friendly staff
+ Great location
+ High-quality breakfast
+ Comfortable rooms

Worth noting

– Cleanliness issues in lobby
– Small room sizes

Things to do near citizenM Chicago Downtown

80 East Wacker Place, Chicago

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citizenM Chicago Downtown property amenities

Internet

WiFi available
Free WiFi

Pools, spa & fitness

Fitness facilities

Food & drink

Restaurant
Bar
Shared lounge/TV area
Breakfast takeaway containers

Accessibility

Facilities for disabled guests
Wheelchair accessible

Services & conveniences

24-hour front desk
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
24-hour security

Climate & comfort

Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout

Business center
Express check-in/check-out
Meeting/banquet facilities
Allergy-free room
Wine/champagne
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
CCTV outside property
CCTV in common areas
Security alarm
Key card access

citizenM Chicago Downtown room amenities

Bedroom

Safety deposit box
Wardrobe or closet
Premium bedding

Bathroom

Shower
Hair dryer
Toilet
Private bathroom
Toilet paper

Entertainment

TV
Radio

Food & drink

Refrigerator

Internet & phone

Telephone

Comfort

Air conditioning
Heating

Desk
iPad
Shampoo
Alarm clock

Frequently asked questions about citizenM Chicago Downtown

What are the check-in and check-out times at citizenM Chicago Downtown?

Check-in starts at 02:00 PM and check-out is by 11:00 AM.

Does citizenM Chicago Downtown have WiFi?

WiFi is available at citizenM Chicago Downtown. Check your room's details for whether it's free or carries a charge.

Does citizenM Chicago Downtown serve breakfast?

Yes, breakfast is available at citizenM Chicago Downtown. A fee may apply unless your rate includes it.

Is there a gym at citizenM Chicago Downtown?

Yes, citizenM Chicago Downtown has fitness facilities.

Does citizenM Chicago Downtown have a restaurant?

Yes, there is on-site dining at citizenM Chicago Downtown. There's also a bar or lounge.

Do the rooms at citizenM Chicago Downtown have air conditioning?

Yes, rooms at citizenM Chicago Downtown have air conditioning.

Is citizenM Chicago Downtown wheelchair accessible?

citizenM Chicago Downtown offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is citizenM Chicago Downtown pet-friendly?

No, pets are not allowed at citizenM Chicago Downtown.

Is citizenM Chicago Downtown non-smoking?

Yes, citizenM Chicago Downtown is non-smoking throughout.

How far is citizenM Chicago Downtown from Honolulu airport (HNL)?

It's about 4252 mi (straight-line) from Honolulu airport (HNL).

citizenM Chicago Downtown policies

You need to know about citizenM Chicago Downtown

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. Breakfast is available from 6am to 11am at $18.95 plus taxes. Late check-out fee from 2pm is $69 plus taxes. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.