Candlewood Suites-West Springfield by IHG

8.3455 reviews
HotelPart of Candlewood Suites

572 Riverdale Street, West Springfield

Checking price…

See rooms & prices

Top-rated service

Guests rate service 9.6/10.

Pool on site

Cool off without leaving.

Popular amenities

PoolFree WiFiParkingGymBarHot tubAir conditioningLaundry

About Candlewood Suites-West Springfield by IHG

Indulge in Comfort and Convenience

Relaxation at Your Fingertips

Unwind in the indoor pool and hot tub, or stream your favorite shows with free Wi-Fi in every room.

Home Away from Home

Enjoy the convenience of a kitchenette and separate living area in our beautifully decorated guest rooms.

Stay Active and Connected

Keep fit at the on-site fitness centre and grab snacks at the convenience shop. Explore nearby attractions like the Basketball Hall of Fame and Six Flags New England.

Book your stay at Candlewood Suites-West Springfield for a perfect blend of relaxation and adventure.

Good to know about Candlewood Suites-West Springfield by IHG

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How Candlewood Suites-West Springfield by IHG's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Candlewood Suites-West Springfield by IHG reviews

8.3

Very good

455 reviews · updated January 2026

Cleanliness7.5
Service9.6
Location9.1
Room Quality8.6
Amenities8.1
Value for Money9.1

Guests loved

  • + Friendly staff
  • + Spacious rooms

Worth noting

  • Cleanliness issues
  • Lack of breakfast options

Things to do near Candlewood Suites-West Springfield by IHG

572 Riverdale Street, West Springfield

Open in Google Maps ↗

Candlewood Suites-West Springfield by IHG property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Free Parking
  • Accessible parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Hot tub/Jacuzzi
  • Indoor pool

Food & drink

  • Shared lounge/TV area
  • Snack bar
  • Vending machine - snacks

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests

Things to do

  • Golf course
  • Casino
  • Board games/puzzles

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Concierge service

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Non-smoking throughout
  • Designated smoking area

More

  • Business center
  • Pets allowed
  • Hiking
  • BBQ facilities
  • Express check-in/check-out
  • Minimarket on site
  • Vending machine - drinks
  • Outdoor furniture
  • Picnic area
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers

Candlewood Suites-West Springfield by IHG room amenities

Bathroom

  • Hair dryer
  • Toilet

Entertainment

  • TV

Food & drink

  • Coffee/tea maker
  • Kitchenette
  • Refrigerator

Internet & phone

  • Telephone

Comfort

  • Air conditioning

More

  • Desk
  • Seating Area
  • DVD player
  • CD player

Frequently asked questions about Candlewood Suites-West Springfield by IHG

What are the check-in and check-out times at Candlewood Suites-West Springfield by IHG?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Candlewood Suites-West Springfield by IHG have WiFi?

WiFi is available at Candlewood Suites-West Springfield by IHG. Check your room's details for whether it's free or carries a charge.

Is parking available at Candlewood Suites-West Springfield by IHG?

Yes, parking is available at Candlewood Suites-West Springfield by IHG. A fee may apply — see the property's important information.

Does Candlewood Suites-West Springfield by IHG have a pool?

Yes — Candlewood Suites-West Springfield by IHG has a swimming pool.

Is there a gym at Candlewood Suites-West Springfield by IHG?

Yes, Candlewood Suites-West Springfield by IHG has fitness facilities.

Do the rooms at Candlewood Suites-West Springfield by IHG have air conditioning?

Yes, rooms at Candlewood Suites-West Springfield by IHG have air conditioning.

Is Candlewood Suites-West Springfield by IHG wheelchair accessible?

Candlewood Suites-West Springfield by IHG offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Candlewood Suites-West Springfield by IHG pet-friendly?

Yes, pets are allowed at Candlewood Suites-West Springfield by IHG.

Is Candlewood Suites-West Springfield by IHG family-friendly?

Yes, Candlewood Suites-West Springfield by IHG welcomes families.

Is Candlewood Suites-West Springfield by IHG non-smoking?

Yes, Candlewood Suites-West Springfield by IHG is non-smoking throughout.

Candlewood Suites-West Springfield by IHG policies

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for US$25 per person per night when using an available cot. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

You need to know about Candlewood Suites-West Springfield by IHG

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

More hotels in West Springfield

See all

Explore West Springfield, Massachusetts

See all hotels in West Springfield