The Row Hotel, BW Signature Collection

8.2661 reviews
HotelPart of Best Western

2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose

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Guests loved it

Cleanliness

Well reviewed

661 guest reviews.

Popular amenities

ParkingGymAccessible

About The Row Hotel, BW Signature Collection

Discover comfort and convenience at The Row Hotel, BW Signature Collection, your perfect getaway in San Jose.

Recreation and Fitness

Stay active in our 24-hour fitness center , allowing you to maintain your workout routine at any hour, or unwind after a long day.

Modern Amenities

Each of our 55 air-conditioned rooms is equipped with memory foam beds and Smart televisions, providing a cozy atmosphere where you can relax and recharge. Enjoy complimentary wireless internet to stay connected during your visit.

Location and Accessibility

Located in the heart of a bustling shopping district, you're just minutes away from attractions like the Santana Row Shopping Center and Westfield Valley Fair Mall , making it easy to explore and indulge in retail therapy.

Don't miss the opportunity to book your stay at The Row Hotel today and enjoy a seamless experience in San Jose!

Good to know about The Row Hotel, BW Signature Collection

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Adults only

How The Row Hotel, BW Signature Collection's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Row Hotel, BW Signature Collection reviews

8.2

Very good

661 reviews · updated January 2026

Cleanliness7.2
Service9.2
Location8.2
Room Quality6.7
Amenities7.7
Value for Money8.7

Guests loved

  • + Cleanliness
  • + Comfortable beds
  • + Location near malls
  • + Good breakfast

Worth noting

  • Noisy environment
  • Poor room maintenance
  • Limited amenities

Things to do near The Row Hotel, BW Signature Collection

2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose

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The Row Hotel, BW Signature Collection property amenities

Parking & transportation

  • Free self parking

Pools, spa & fitness

  • 24-hour fitness facilities

Accessibility

  • Wheelchair accessible

Services & conveniences

  • 24-hour front desk

More

  • Express check-out
  • Express check-in/check-out
  • Smoke-free property
  • Express check-in
  • Food and water bowls

The Row Hotel, BW Signature Collection room amenities

Bedroom

  • Wardrobe or closet
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper

Entertainment

  • TV

Food & drink

  • Coffee/tea maker

Internet & phone

  • Free WiFi

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Shampoo
  • Dining table

Frequently asked questions about The Row Hotel, BW Signature Collection

What are the check-in and check-out times at The Row Hotel, BW Signature Collection?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Is parking available at The Row Hotel, BW Signature Collection?

Yes, parking is available at The Row Hotel, BW Signature Collection. A fee may apply — see the property's important information.

Is there a gym at The Row Hotel, BW Signature Collection?

Yes, The Row Hotel, BW Signature Collection has fitness facilities.

Is The Row Hotel, BW Signature Collection wheelchair accessible?

The Row Hotel, BW Signature Collection offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Row Hotel, BW Signature Collection pet-friendly?

Yes, pets are allowed at The Row Hotel, BW Signature Collection.

How far is The Row Hotel, BW Signature Collection from Honolulu airport (HNL)?

It's about 2413 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to The Row Hotel, BW Signature Collection?

The nearest is Lanikai Beach, about 2400 mi away (straight-line).

What is the cancellation policy at The Row Hotel, BW Signature Collection?

It depends on the rate you pick — many rooms at The Row Hotel, BW Signature Collection offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at The Row Hotel, BW Signature Collection?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

Is The Row Hotel, BW Signature Collection a good place to stay?

Guests rate it 8.2/10 (Very good) across 661 reviews.

The Row Hotel, BW Signature Collection policies

Pets

Only dogs and cats are allowed

Pets

Service animals are exempt from fees/restrictions

Children and extra beds

No rollaway/extra beds available

Guest type

Essential workers only - NO

Accessibility

No elevators

Pets

Pets allowed

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Pets

Maximum number of pets per room 1

Pets

Service animals are allowed

You need to know about The Row Hotel, BW Signature Collection

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

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