Palace Hotel, a Luxury Collection Hotel, San Francisco

8.91,011 reviews
HotelPart of Luxury Collection

2 New Montgomery Street, San Francisco

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Top-rated service

Guests rate service 9.6/10.

Luxury stay

A top-tier 5-star property.

Pool on site

Cool off without leaving.

Guests loved it

Excellent service

Popular amenities

PoolFree WiFiParkingBreakfastSpaGymRestaurantBar

About Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxurious Accommodations

Indulge in a night of luxury with leather tufted headboards, high thread count linens, and pillow-top bedding in each room. Enjoy modern finishes and amenities such as a 48-inch flat-screen TV, marble bath, rain shower, and back-lit bathroom mirror for a comfortable stay.

Exquisite Dining Experiences

Experience culinary delights under Austrian crystal chandeliers at The Garden Court restaurant or enjoy handcrafted cocktails and artisan cuisine at the iconic Pied Piper lounge. With a variety of dining options, your taste buds are sure to be satisfied.

Relaxation and Recreation

Unwind under a glass dome in the indoor pool area with city views, surrounded by chaise lounges and spas. Take advantage of the 24-hour fitness center overlooking the pool or pamper yourself with spa services in the marble baths.

Good to know about Palace Hotel, a Luxury Collection Hotel, San Francisco

Check-in

04:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

How Palace Hotel, a Luxury Collection Hotel, San Francisco's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Palace Hotel, a Luxury Collection Hotel, San Francisco reviews

8.9

Very good

1,011 reviews · updated December 2025

Cleanliness8.6
Service9.6
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6

Guests loved

  • + Excellent service
  • + Delicious food

Things to do near Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco

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Palace Hotel, a Luxury Collection Hotel, San Francisco property amenities

Internet

  • WiFi available
  • Paid WiFi

Parking & transportation

  • Parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Massage services
  • Spa/wellness center
  • Indoor pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet

Family

  • Babysitting/child services
  • Kid meals

Accessibility

  • Facilities for disabled guests

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Daily housekeeping
  • Concierge service

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Solarium
  • Special diet menus - on request
  • Grocery deliveries
  • Allergy-free room
  • Electric vehicle charging station

Palace Hotel, a Luxury Collection Hotel, San Francisco room amenities

Bedroom

  • Linen
  • Wardrobe or closet
  • Sofa

Bathroom

  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Slippers
  • Toilet paper
  • Adapted bath
  • Shower

Entertainment

  • TV
  • Radio
  • Satellite channels

Food & drink

  • Refrigerator
  • Coffee/tea maker
  • Electric kettle

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Seating Area
  • Hearing accessible
  • Desk
  • Interconnected room(s) available
  • Bottle of water

Frequently asked questions about Palace Hotel, a Luxury Collection Hotel, San Francisco

What are the check-in and check-out times at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in starts at 04:00 PM and check-out is by 12:00 PM.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have WiFi?

WiFi is available at Palace Hotel, a Luxury Collection Hotel, San Francisco. Check your room's details for whether it's free or carries a charge.

Is parking available at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, parking is available at Palace Hotel, a Luxury Collection Hotel, San Francisco. A fee may apply — see the property's important information.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco serve breakfast?

Yes, breakfast is available at Palace Hotel, a Luxury Collection Hotel, San Francisco. A fee may apply unless your rate includes it.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes — Palace Hotel, a Luxury Collection Hotel, San Francisco has a swimming pool.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a spa?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers spa or wellness facilities.

Is there a gym at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has fitness facilities.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a restaurant?

Yes, there is on-site dining at Palace Hotel, a Luxury Collection Hotel, San Francisco. There's also a bar or lounge.

Do the rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco have air conditioning?

Yes, rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco have air conditioning.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco wheelchair accessible?

Palace Hotel, a Luxury Collection Hotel, San Francisco offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Palace Hotel, a Luxury Collection Hotel, San Francisco policies

Children and extra bed policy

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and costs USD 15.99 per 24 hours.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 72 per day.

You need to know about Palace Hotel, a Luxury Collection Hotel, San Francisco

If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged. The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants. Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are traveling with a dog. On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details. Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availabi

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