What guest services does HI San Francisco Downtown Hostel offer?

HI San Francisco Downtown Hostel offers services such as laundry, luggage storage.

Is HI San Francisco Downtown Hostel a good place to stay?

Guests rate it 8.4/10 (Very good) across 4,202 reviews.

How does pricing work at HI San Francisco Downtown Hostel on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

HI San Francisco Downtown Hostel

Name: HI San Francisco Downtown Hostel
Address: 312 Mason Street, San Francisco, US
Rating: 8.4

8.44,202 reviews

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Where to?

312 Mason Street, San Francisco

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Guests loved it

Good location

Well reviewed

4,202 guest reviews.

Popular amenities

Free WiFiParkingLaundryKitchen

About HI San Francisco Downtown Hostel

Convenient Location

Located in the heart of San Francisco, just a short stroll from Union Square, HI San Francisco Downtown Hostel offers a prime spot for shopping and dining enthusiasts.

Modern and Practical Accommodation

Each room at the hostel is thoughtfully designed with large windows, cool tones, and contemporary furnishings. Some rooms even feature private en suite facilities for added comfort.

Abundant Amenities

Guests can enjoy full access to common areas such as a well-equipped kitchen and a cozy lounge. Stay connected with complimentary WiFi, keep belongings secure with provided lockers, and take advantage of on-site laundry facilities.

Book now to experience the vibrant city life of San Francisco at HI San Francisco Downtown Hostel.

Good to know about HI San Francisco Downtown Hostel

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

Choose your room at HI San Francisco Downtown Hostel

HI San Francisco Downtown Hostel

See rooms & prices

How HI San Francisco Downtown Hostel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

HI San Francisco Downtown Hostel reviews

8.4

Very good

4,202 reviews · updated December 2025

Cleanliness7.7

Service9.2

Location9.2

Room Quality7.2

Amenities8.2

Value for Money8.7

Guests loved

+ Good location
+ Friendly staff

Worth noting

– Small rooms
– Shared toilets

Things to do near HI San Francisco Downtown Hostel

312 Mason Street, San Francisco

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HI San Francisco Downtown Hostel property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Parking garage

Things to do

Board games/puzzles

Services & conveniences

24-hour front desk
Laundry
Luggage storage
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines

Climate & comfort

Non-smoking rooms
Heating
Non-smoking throughout

Shared kitchen
Lockers
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Smoke alarms
CCTV in common areas
Face masks for guests available
Security alarm
Walking tours
Key card access
Tour/class on local culture

HI San Francisco Downtown Hostel room amenities

Bedroom

Blackout drapes/curtains
Bedsheets provided
Wardrobe or closet
Linen

Bathroom

Shower
Hair dryer
Private bathroom
Toilet
Toilet paper
Shared toilet

Internet & phone

Free WiFi

Comfort

Heating
Portable fan
Fan

Desk
Wheelchair accessible
Shared accommodation
Laptop-friendly workspace
Upper floors accessible by elevator
Clothes rack
Trash cans
Shampoo
Alarm clock

Frequently asked questions about HI San Francisco Downtown Hostel

What are the check-in and check-out times at HI San Francisco Downtown Hostel?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does HI San Francisco Downtown Hostel have WiFi?

WiFi is available at HI San Francisco Downtown Hostel. Check your room's details for whether it's free or carries a charge.

Is parking available at HI San Francisco Downtown Hostel?

Yes, parking is available at HI San Francisco Downtown Hostel. A fee may apply — see the property's important information.

Is HI San Francisco Downtown Hostel pet-friendly?

No, pets are not allowed at HI San Francisco Downtown Hostel.

Is HI San Francisco Downtown Hostel family-friendly?

Yes, HI San Francisco Downtown Hostel welcomes families.

Is HI San Francisco Downtown Hostel non-smoking?

Yes, HI San Francisco Downtown Hostel is non-smoking throughout.

How far is HI San Francisco Downtown Hostel from Honolulu airport (HNL)?

It's about 2398 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to HI San Francisco Downtown Hostel?

The nearest is Lanikai Beach, about 2385 mi away (straight-line).

What is the cancellation policy at HI San Francisco Downtown Hostel?

It depends on the rate you pick — many rooms at HI San Francisco Downtown Hostel offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at HI San Francisco Downtown Hostel?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

HI San Francisco Downtown Hostel policies

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and costs USD 35 per day.

You need to know about HI San Francisco Downtown Hostel

Please Note: Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note: The property will try to keep people traveling together in the same room. However, this might not always be possible. If you have a special request concerning this, please email the hostel directly right after booking. Please note: Hostel can only honor online bookings of 9 guests maximum. If you have 10 or more guests in your booking, please contact the hostel as different policies apply. Guests may only stay up to 14 nights in a calendar year. Please note, reservations do not have to be for consecutive dates. Please note: Parties traveling with children under the age of 12 must stay in a private room or rent out an entire dorm room. Please note that construction work is taking place nearby from 03/02/2026 to 04/30/2026 and some rooms/units/etc. may be affected by noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.