citizenM San Francisco Union Square
72 Ellis Street, San Francisco
Checking price…
Top-rated location
Guests rate location 9.9/10.
Guest favorite
Exceptional reviews from recent guests.
Guests loved it
Clean and modern interior
Well reviewed
4,801 guest reviews.
Popular amenities
About citizenM San Francisco Union Square
Central Location in San Francisco
Located in the heart of San Francisco, citizenM San Francisco Union Square offers a convenient stay close to major attractions such as Moscone Center and Union Square.
Modern Amenities and Comfort
Experience comfort in every room with air-conditioning, flat-screen TV, and free toiletries. Relax in the shared lounge, stay connected with free WiFi, and enjoy a delicious meal at the on-site restaurant serving American cuisine.
Convenience at Your Fingertips
With a 24-hour front desk, business centre, and ironing service, your needs are always met promptly at citizenM San Francisco Union Square. Book now for a memorable stay in San Francisco!
Good to know about citizenM San Francisco Union Square
Check-in
02:00 PM
Check-out
11:00 AM
Pets
Not allowed
Children
Adults only
How citizenM San Francisco Union Square's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
citizenM San Francisco Union Square reviews
Exceptional
4,801 reviews · updated December 2025
Guests loved
- + Clean and modern interior
- + Friendly and helpful staff
- + Great location
Worth noting
- – Rooms can be small for multiple guests
- – Breakfast could be improved
Things to do near citizenM San Francisco Union Square
72 Ellis Street, San Francisco
Open in Google Maps ↗citizenM San Francisco Union Square property amenities
Internet
- WiFi available
- Free WiFi
Pools, spa & fitness
- Fitness facilities
Food & drink
- Restaurant
- Shared lounge/TV area
- Breakfast takeaway containers
Accessibility
- Facilities for disabled guests
- Wheelchair accessible
Services & conveniences
- 24-hour front desk
- Lift / Elevator
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- 24-hour security
Climate & comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Non-smoking throughout
More
- Business center
- Express check-in/check-out
- Ironing service
- Private check-in/check-out
- Allergy-free room
- Wine/champagne
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- CCTV in common areas
- Security alarm
- Key card access
citizenM San Francisco Union Square room amenities
Bedroom
- Safety deposit box
Bathroom
- Shower
- Hair dryer
- Toilet
- Private bathroom
Entertainment
- TV
- Radio
Food & drink
- Refrigerator
Internet & phone
- Telephone
Comfort
- Air conditioning
- Heating
More
- Desk
Frequently asked questions about citizenM San Francisco Union Square
What are the check-in and check-out times at citizenM San Francisco Union Square?
Check-in starts at 02:00 PM and check-out is by 11:00 AM.
Does citizenM San Francisco Union Square have WiFi?
WiFi is available at citizenM San Francisco Union Square. Check your room's details for whether it's free or carries a charge.
Does citizenM San Francisco Union Square serve breakfast?
Yes, breakfast is available at citizenM San Francisco Union Square. A fee may apply unless your rate includes it.
Is there a gym at citizenM San Francisco Union Square?
Yes, citizenM San Francisco Union Square has fitness facilities.
Does citizenM San Francisco Union Square have a restaurant?
Yes, there is on-site dining at citizenM San Francisco Union Square. There's also a bar or lounge.
Do the rooms at citizenM San Francisco Union Square have air conditioning?
Yes, rooms at citizenM San Francisco Union Square have air conditioning.
Is citizenM San Francisco Union Square wheelchair accessible?
citizenM San Francisco Union Square offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is citizenM San Francisco Union Square pet-friendly?
No, pets are not allowed at citizenM San Francisco Union Square.
Is citizenM San Francisco Union Square non-smoking?
Yes, citizenM San Francisco Union Square is non-smoking throughout.
How far is citizenM San Francisco Union Square from Honolulu airport (HNL)?
It's about 2398 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to citizenM San Francisco Union Square?
The nearest is Lanikai Beach, about 2385 mi away (straight-line).
What is the cancellation policy at citizenM San Francisco Union Square?
It depends on the rate you pick — many rooms at citizenM San Francisco Union Square offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at citizenM San Francisco Union Square?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does citizenM San Francisco Union Square offer?
citizenM San Francisco Union Square offers services such as laundry.
Is citizenM San Francisco Union Square a good place to stay?
Guests rate it 9.2/10 (Exceptional) across 4,801 reviews.
How does pricing work at citizenM San Francisco Union Square on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
citizenM San Francisco Union Square policies
You need to know about citizenM San Francisco Union Square
Please note that only service animals are allowed. Guests need to inform about the service animal before arrival. When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.











