What guest services does Bay Hotel offer?

Bay Hotel offers services such as luggage storage.

Is Bay Hotel a good place to stay?

Guests rate it 4.9/10 (OK) across 330 reviews.

How does pricing work at Bay Hotel on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Bay Hotel

Name: Bay Hotel
Address: 128 Jones Street, San Francisco, US
Rating: 4.9

4.9330 reviews

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Where to?

Hotel

128 Jones Street, San Francisco

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Popular amenities

Free WiFiRestaurant

About Bay Hotel

Convenient Location

Located in the heart of San Francisco's Tenderloin district, Bay Hotel is just a stone's throw away from major attractions like Union Square and Moscone Center. With the city center within walking distance, guests can easily immerse themselves in the vibrant atmosphere of San Francisco.

Comfortable Rooms

Each 2-star room at Bay Hotel is thoughtfully furnished with a desk, flat-screen TV, and cozy bed linens. Whether you're traveling for business or leisure, our rooms provide a comfortable retreat after a day of exploring the city.

Nearby Landmarks

Explore iconic landmarks such as Ghirardelli Square and Oracle Park, located just a short distance from the hotel. For travelers flying in, the convenience of being only 20 km from San Francisco International Airport makes Bay Hotel a perfect choice for your stay.

Good to know about Bay Hotel

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

Choose your room at Bay Hotel

Bay Hotel

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How Bay Hotel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Bay Hotel reviews

4.9

330 reviews · updated December 2025

Cleanliness2.5

Service6.0

Location6.5

Room Quality3.5

Amenities5.5

Value for Money5.5

Guests loved

+ Close to venue
+ Low cost for location

Worth noting

– Dirty conditions
– Unsafe environment
– Untrustworthy staff

Things to do near Bay Hotel

128 Jones Street, San Francisco

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Bay Hotel property amenities

Internet

WiFi available
Free WiFi

Food & drink

Coffee Shop on site
Physical distancing in dining areas

Services & conveniences

Luggage storage
Daily housekeeping
Staff adhere to local safety protocols
Screens / Barriers between staff and guests for safety

Climate & comfort

Non-smoking rooms
Heating
Non-smoking throughout

Express check-in/check-out
Private check-in/check-out
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
Security alarm
Key card access

Bay Hotel room amenities

Bedroom

Linen

Bathroom

Shower
Hair dryer
Toilet
Private bathroom
Shared toilet
Toilet paper

Entertainment

Food & drink

Refrigerator
Microwave

Comfort

Heating

Desk
Cleaning products
Clothes rack

Frequently asked questions about Bay Hotel

What are the check-in and check-out times at Bay Hotel?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Bay Hotel have WiFi?

WiFi is available at Bay Hotel. Check your room's details for whether it's free or carries a charge.

Does Bay Hotel have a restaurant?

Yes, there is on-site dining at Bay Hotel.

Is Bay Hotel pet-friendly?

No, pets are not allowed at Bay Hotel.

Is Bay Hotel family-friendly?

Yes, Bay Hotel welcomes families.

Is Bay Hotel non-smoking?

Yes, Bay Hotel is non-smoking throughout.

How far is Bay Hotel from Honolulu airport (HNL)?

It's about 2398 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Bay Hotel?

The nearest is Lanikai Beach, about 2384 mi away (straight-line).

What is the cancellation policy at Bay Hotel?

It depends on the rate you pick — many rooms at Bay Hotel offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Bay Hotel?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

Bay Hotel policies

Parking

No parking available.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

You need to know about Bay Hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.