Best Western Plus Palo Alto Inn and Suites

8.2637 reviews
HotelPart of Best Western Plus

12507 Southwest Loop 410, San Antonio

Checking price…

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Top-rated service

Guests rate service 9.8/10.

Pool on site

Cool off without leaving.

Guests loved it

Good breakfast

Well reviewed

637 guest reviews.

Popular amenities

PoolFree WiFiParkingGymRestaurantBarHot tubAir conditioning

About Best Western Plus Palo Alto Inn and Suites

Convenient Location and Modern Amenities

Located just off Interstate 410, the Best Western Plus Palo Alto is a short drive from downtown San Antonio. Guests can unwind in the indoor pool and hot tub, and stay connected with free WiFi.

Comfortable Rooms and Useful Facilities

Each room features a flat-screen cable TV, microwave, refrigerator, and coffee-making facilities. The hotel also offers a fitness center, business center, and a launderette for convenience.

Nearby Attractions and Easy Access

Explore Palo Alto Community College and Mission Del Lago Golf Course just minutes away. With Lackland Air Force Base within a 10-minute drive, this hotel is perfect for both leisure and business travelers.

Book your stay at Best Western Plus Palo Alto now for a memorable experience!

Good to know about Best Western Plus Palo Alto Inn and Suites

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

How Best Western Plus Palo Alto Inn and Suites's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Best Western Plus Palo Alto Inn and Suites reviews

8.2

Very good

637 reviews · updated December 2025

Cleanliness6.8
Service9.8
Location7.8
Room Quality7.3
Amenities8.8
Value for Money8.5

Guests loved

  • + Good breakfast
  • + Comfortable accommodations
  • + Excellent service

Worth noting

  • Cleanliness issues
  • Inconsistent room quality
  • Location concerns

Things to do near Best Western Plus Palo Alto Inn and Suites

12507 Southwest Loop 410, San Antonio

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Best Western Plus Palo Alto Inn and Suites property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Free Parking

Pools, spa & fitness

  • Fitness center
  • Swimming pool
  • Hot tub/Jacuzzi
  • Indoor pool

Food & drink

  • Bar
  • Vending machine - snacks
  • Physical distancing in dining areas

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Safety deposit box
  • Dry cleaning
  • Concierge service
  • ATM/cash machine on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Designated smoking area

More

  • Business center
  • Express check-in/check-out
  • Meeting/banquet facilities
  • Vending machine - drinks
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed

Best Western Plus Palo Alto Inn and Suites room amenities

Bedroom

  • Wardrobe or closet
  • Sofa bed

Bathroom

  • Shower
  • Hair dryer
  • Private bathroom
  • Toilet paper

Entertainment

  • TV
  • Radio

Food & drink

  • Coffee/tea maker
  • Refrigerator
  • Microwave
  • Kitchen
  • Kitchenette

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Interconnected room(s) available
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping

Frequently asked questions about Best Western Plus Palo Alto Inn and Suites

What are the check-in and check-out times at Best Western Plus Palo Alto Inn and Suites?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Best Western Plus Palo Alto Inn and Suites have WiFi?

WiFi is available at Best Western Plus Palo Alto Inn and Suites. Check your room's details for whether it's free or carries a charge.

Is parking available at Best Western Plus Palo Alto Inn and Suites?

Yes, parking is available at Best Western Plus Palo Alto Inn and Suites. A fee may apply — see the property's important information.

Does Best Western Plus Palo Alto Inn and Suites have a pool?

Yes — Best Western Plus Palo Alto Inn and Suites has a swimming pool.

Is there a gym at Best Western Plus Palo Alto Inn and Suites?

Yes, Best Western Plus Palo Alto Inn and Suites has fitness facilities.

Does Best Western Plus Palo Alto Inn and Suites have a restaurant?

Yes, there is on-site dining at Best Western Plus Palo Alto Inn and Suites. There's also a bar or lounge.

Do the rooms at Best Western Plus Palo Alto Inn and Suites have air conditioning?

Yes, rooms at Best Western Plus Palo Alto Inn and Suites have air conditioning.

Is Best Western Plus Palo Alto Inn and Suites wheelchair accessible?

Best Western Plus Palo Alto Inn and Suites offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Best Western Plus Palo Alto Inn and Suites pet-friendly?

No, pets are not allowed at Best Western Plus Palo Alto Inn and Suites.

Is Best Western Plus Palo Alto Inn and Suites family-friendly?

Yes, Best Western Plus Palo Alto Inn and Suites welcomes families.

Best Western Plus Palo Alto Inn and Suites policies

Parking

Free public parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

You need to know about Best Western Plus Palo Alto Inn and Suites

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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