The Francis Hotel

9.4427 reviews
Hotel

747 Congress Street, Portland

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Top-rated location

Guests rate location 9.6/10.

Guest favorite

Exceptional reviews from recent guests.

Luxury stay

A top-tier 5-star property.

Guests loved it

Friendly and helpful staff

Popular amenities

Free WiFiParkingGymBarAir conditioningLaundryPet-friendlyAccessible

About The Francis Hotel

Historic Landmark in Bramhall Neighborhood

Experience the charm of The Francis Hotel, a historic landmark nestled in Portland's Bramhall neighborhood, just a stone's throw away from the vibrant Art District.

Luxurious Spa Experience

Indulge in relaxation at The Spa at The Francis Hotel, offering a range of rejuvenating treatments including full body massages and locally sourced scrubs, all located on the serene second floor of the property.

Convenient Location

Explore the cultural hub of Portland with museums, galleries, theaters, and more all within a 1.4 km radius. With easy access to the airport just 5.2 km away, The Francis Hotel is the perfect choice for your stay in Portland.

Book now to immerse yourself in luxury at The Francis Hotel.

Good to know about The Francis Hotel

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How The Francis Hotel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Francis Hotel reviews

9.4

Exceptional

427 reviews · updated January 2026

Cleanliness8.6
Service9.5
Location9.6
Room Quality9.0
Amenities9.6
Value for Money9.5

Guests loved

  • + Friendly and helpful staff
  • + Clean and modern facilities

Worth noting

  • Issues with room assignment
  • Cancellation confusion

Things to do near The Francis Hotel

747 Congress Street, Portland

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The Francis Hotel property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Free Parking
  • Accessible parking
  • Street parking

Pools, spa & fitness

  • Fitness facilities

Food & drink

  • Shared lounge/TV area

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails
  • Visual aids: Braille

Things to do

  • Terrace
  • Board games/puzzles

Services & conveniences

  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Daily housekeeping
  • Concierge service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Pets allowed
  • Express check-in/check-out
  • Meeting/banquet facilities
  • Allergy-free room
  • Lower bathroom sink
  • Wine/champagne
  • Pet bowls
  • Auditory guidance
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available

The Francis Hotel room amenities

Bedroom

  • Safety deposit box
  • Wardrobe or closet

Bathroom

  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom

Entertainment

  • TV

Food & drink

  • Coffee/tea maker
  • Refrigerator
  • Electric kettle

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Seating Area
  • Hardwood or parquet floors
  • Wheelchair accessible
  • Interconnected room(s) available

Frequently asked questions about The Francis Hotel

What are the check-in and check-out times at The Francis Hotel?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does The Francis Hotel have WiFi?

WiFi is available at The Francis Hotel. Check your room's details for whether it's free or carries a charge.

Is parking available at The Francis Hotel?

Yes, parking is available at The Francis Hotel. A fee may apply — see the property's important information.

Is there a gym at The Francis Hotel?

Yes, The Francis Hotel has fitness facilities.

Do the rooms at The Francis Hotel have air conditioning?

Yes, rooms at The Francis Hotel have air conditioning.

Is The Francis Hotel wheelchair accessible?

The Francis Hotel offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Francis Hotel pet-friendly?

Yes, pets are allowed at The Francis Hotel.

Is The Francis Hotel family-friendly?

Yes, The Francis Hotel welcomes families.

Is The Francis Hotel non-smoking?

Yes, The Francis Hotel is non-smoking throughout.

How far is The Francis Hotel from Honolulu airport (HNL)?

It's about 5101 mi (straight-line) from Honolulu airport (HNL).

The Francis Hotel policies

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. People no matter the age stay for US$35 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

You need to know about The Francis Hotel

Please note, the standard king room is accessible by climbing three steps after exiting the elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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