What is the cancellation policy at Riverchase Lodge?

It depends on the rate you pick — many rooms at Riverchase Lodge offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Riverchase Lodge?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does Riverchase Lodge offer?

Riverchase Lodge offers services such as laundry.

Is Riverchase Lodge a good place to stay?

Guests rate it 5.8/10 (OK) across 3,319 reviews.

How does pricing work at Riverchase Lodge on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Riverchase Lodge

Name: Riverchase Lodge
Address: 3709 Parkway, Pigeon Forge, US
Rating: 5.8

5.83,319 reviews

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Where to?

3709 Parkway, Pigeon Forge

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Pool on site

Cool off without leaving.

Guests loved it

Location

Popular amenities

PoolFree WiFiParkingAir conditioningLaundryAccessible

About Riverchase Lodge

Convenient Location

Located in the heart of Pigeon Forge, Riverchase Lodge is just steps away from popular attractions like Dolly Parton's Stampede and The Grand Majestic Theater. With easy access to Country Tonite Theatre, Dollywood, and Ripley's Aquarium of the Smokies, your entertainment options are endless.

Relaxing Amenities

Unwind in style with our outdoor swimming pool, perfect for soaking up the sun, or take a refreshing dip in our indoor pool. Enjoy the convenience of free WiFi throughout the property and free private parking for your peace of mind. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom for your comfort.

Exceptional Service

Our 24-hour front desk staff is always ready to assist you, ensuring a seamless and enjoyable stay. Experience true hospitality at Riverchase Lodge and create unforgettable memories in Pigeon Forge.

Good to know about Riverchase Lodge

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

Choose your room at Riverchase Lodge

Riverchase Lodge

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How Riverchase Lodge's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Riverchase Lodge reviews

5.8

3,319 reviews · updated January 2026

Cleanliness4.7

Service6.7

Location8.7

Room Quality4.2

Amenities5.7

Value for Money5.1

Guests loved

+ Location
+ Staff helpfulness

Worth noting

– Cleanliness issues
– Outdated facilities
– Poor room quality

Things to do near Riverchase Lodge

3709 Parkway, Pigeon Forge

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Riverchase Lodge property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Free Parking
Private parking
Accessible parking

Pools, spa & fitness

Swimming pool
Outdoor pool
Outdoor pool - seasonal
Indoor pool

Services & conveniences

24-hour front desk
Lift / Elevator
ATM/cash machine on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Screens / Barriers between staff and guests for safety

Climate & comfort

Non-smoking rooms
Air conditioning
Heating
Designated smoking area

Private check-in/check-out
Guest rooms disinfected between stays
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Smoke alarms
Shared stationery like menus, pens are removed
CCTV outside property
CCTV in common areas
Security alarm
Key card access

Riverchase Lodge room amenities

Bedroom

Blackout drapes/curtains
Bedsheets provided
No rollaway/extra beds
No cribs (infant beds)
Sofa bed
Linen

Bathroom

Private bathroom
Hair dryer
Toilet
Additional toilet

Entertainment

Food & drink

Coffee/tea maker
Refrigerator
Microwave

Internet & phone

Telephone
Free WiFi

Comfort

Air conditioning
Heating

Daily housekeeping
Turndown service

Frequently asked questions about Riverchase Lodge

What are the check-in and check-out times at Riverchase Lodge?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Does Riverchase Lodge have WiFi?

WiFi is available at Riverchase Lodge. Check your room's details for whether it's free or carries a charge.

Is parking available at Riverchase Lodge?

Yes, parking is available at Riverchase Lodge. A fee may apply — see the property's important information.

Does Riverchase Lodge have a pool?

Yes — Riverchase Lodge has a swimming pool.

Do the rooms at Riverchase Lodge have air conditioning?

Yes, rooms at Riverchase Lodge have air conditioning.

Is Riverchase Lodge wheelchair accessible?

Riverchase Lodge offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Riverchase Lodge pet-friendly?

No, pets are not allowed at Riverchase Lodge.

Is Riverchase Lodge family-friendly?

Yes, Riverchase Lodge welcomes families.

How far is Riverchase Lodge from Honolulu airport (HNL)?

It's about 4519 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Riverchase Lodge?

The nearest is Lanikai Beach, about 4505 mi away (straight-line).

Riverchase Lodge policies

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

Parking

Free private parking is possible on site (reservation is needed).

You need to know about Riverchase Lodge

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.