What is the cancellation policy at Hotel Keen?

It depends on the rate you pick — many rooms at Hotel Keen offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Hotel Keen?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does Hotel Keen offer?

Hotel Keen offers services such as laundry.

Is Hotel Keen a good place to stay?

Guests rate it 8.4/10 (Very good) across 386 reviews.

How does pricing work at Hotel Keen on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Hotel Keen

Name: Hotel Keen
Address: 425 High Street, Palo Alto, US
Rating: 8.4

8.4386 reviews

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Where to?

Hotel

425 High Street, Palo Alto

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Top-rated location

Guests rate location 9.3/10.

Guests loved it

Good location

Popular amenities

Free WiFiParkingAir conditioningLaundryPet-friendlyAccessible

About Hotel Keen

Boutique Hotel Experience

Discover a unique stay at Hotel Keen, nestled in downtown Palo Alto near Stanford University. Enjoy modern amenities and personalized touches throughout your visit.

Customized Comfort

Indulge in our thoughtfully designed rooms featuring custom-built beds, desk areas, and erasable white boards. Unwind in style and convenience during your stay with us.

Prime Location

Conveniently located steps away from downtown Palo Alto, with major attractions like Stanford University and Bayfront Park within a few miles. Explore the vibrant neighborhood and make the most of your visit.

Experience comfort and convenience at Hotel Keen Palo Alto. Book now for an unforgettable stay.

Good to know about Hotel Keen

Check-in

03:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

Choose your room at Hotel Keen

Hotel Keen

See rooms & prices

How Hotel Keen's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Hotel Keen reviews

8.4

Very good

386 reviews · updated January 2026

Cleanliness7.8

Service9.3

Location9.3

Room Quality7.3

Amenities8.3

Value for Money8.3

Guests loved

+ Good location
+ Friendly staff

Worth noting

– Noisy rooms
– Limited cleanliness

Things to do near Hotel Keen

425 High Street, Palo Alto

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Hotel Keen property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Private parking
Street parking

Accessibility

Facilities for disabled guests
Wheelchair accessible

Services & conveniences

24-hour front desk
Lift / Elevator
Laundry
Fax/photocopying
Dry cleaning
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Screens / Barriers between staff and guests for safety

Climate & comfort

Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout

Pets allowed
Express check-in/check-out
Ironing service
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV in common areas
Face masks for guests available
Thermometers for guests provided by property
Key card access

Hotel Keen room amenities

Bathroom

Hair dryer
Bathrobe
Toilet
Private bathroom
Toilet paper
Shower

Entertainment

Internet & phone

Telephone

Comfort

Air conditioning
Heating

Desk
Interconnected room(s) available
Tile/marble floor
Alarm clock

Frequently asked questions about Hotel Keen

What are the check-in and check-out times at Hotel Keen?

Check-in starts at 03:00 PM and check-out is by 12:00 PM.

Does Hotel Keen have WiFi?

WiFi is available at Hotel Keen. Check your room's details for whether it's free or carries a charge.

Is parking available at Hotel Keen?

Yes, parking is available at Hotel Keen. A fee may apply — see the property's important information.

Do the rooms at Hotel Keen have air conditioning?

Yes, rooms at Hotel Keen have air conditioning.

Is Hotel Keen wheelchair accessible?

Hotel Keen offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Hotel Keen pet-friendly?

Yes, pets are allowed at Hotel Keen.

Is Hotel Keen family-friendly?

Yes, Hotel Keen welcomes families.

Is Hotel Keen non-smoking?

Yes, Hotel Keen is non-smoking throughout.

How far is Hotel Keen from Honolulu airport (HNL)?

It's about 2404 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Hotel Keen?

The nearest is Lanikai Beach, about 2390 mi away (straight-line).

Hotel Keen policies

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Parking

Private parking is possible at a location nearby (reservation is needed) and costs USD 15 per day.

You need to know about Hotel Keen

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.