el PRADO

9.2436 reviews
Hotel

520 Cowper Street, Palo Alto

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Top-rated location

Guests rate location 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Popular amenities

Free WiFiParkingBreakfastGymAir conditioningRoom serviceLaundryBusiness center

About el PRADO

Contemporary Guest Rooms with Tech Amenities - el PRADO offers modern guest rooms equipped with GLink iPhone and Android docking stations, ensuring you stay connected and entertained during your stay.

Dining Experiences to Remember - Indulge in a variety of culinary delights at el PRADO, from fresh-brewed coffee and breakfast specialties at the Breakfast Coffee Bar to tapas-style sharing plates, Spanish wine flights, and signature cocktails at the Spanish Tapas Bar. For a taste of authentic Italian cuisine, head to Il Fornaio for indoor and outdoor dining options.

Concierge Services for a Seamless Stay - Take advantage of the concierge service at el PRADO to arrange in-room massages, restaurant reservations, and private car services, ensuring a hassle-free and enjoyable stay.

Good to know about el PRADO

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How el PRADO's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

el PRADO reviews

9.2

Exceptional

436 reviews · updated January 2026

Cleanliness9.0
Service9.9
Location10.0
Room Quality9.0
Amenities9.4
Value for Money8.4

Guests loved

  • + Great location
  • + Friendly staff
  • + Comfortable rooms

Worth noting

  • Noise issues
  • Room service problems
  • Maintenance concerns

Things to do near el PRADO

520 Cowper Street, Palo Alto

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el PRADO property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Valet parking
  • Accessible parking

Pools, spa & fitness

  • Fitness center

Food & drink

  • Room service
  • Breakfast in the room
  • Coffee Shop on site

Accessibility

  • Facilities for disabled guests

Things to do

  • Terrace
  • Garden
  • Golf course

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating

More

  • Business center
  • Pets allowed
  • Ironing service
  • Meeting/banquet facilities
  • Electric vehicle charging station
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/check-out

el PRADO room amenities

Bedroom

  • Safety deposit box

Bathroom

  • Shower
  • Hair dryer
  • Bathrobe

Entertainment

  • TV

Food & drink

  • Minibar
  • Refrigerator
  • Coffee/tea maker

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Fan

More

  • Desk
  • Seating Area

Frequently asked questions about el PRADO

What are the check-in and check-out times at el PRADO?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does el PRADO have WiFi?

WiFi is available at el PRADO. Check your room's details for whether it's free or carries a charge.

Is parking available at el PRADO?

Yes, parking is available at el PRADO, including valet. A fee may apply — see the property's important information.

Does el PRADO serve breakfast?

Yes, breakfast is available at el PRADO. A fee may apply unless your rate includes it.

Is there a gym at el PRADO?

Yes, el PRADO has fitness facilities.

Do the rooms at el PRADO have air conditioning?

Yes, rooms at el PRADO have air conditioning.

Is el PRADO wheelchair accessible?

el PRADO offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is el PRADO pet-friendly?

Yes, pets are allowed at el PRADO.

Is el PRADO family-friendly?

Yes, el PRADO welcomes families.

How far is el PRADO from Honolulu airport (HNL)?

It's about 2404 mi (straight-line) from Honolulu airport (HNL).

el PRADO policies

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Parking

Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

Pets

Pets are allowed. Charges may be applicable.

Internet

WiFi is available in the hotel rooms and is free of charge.

You need to know about el PRADO

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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