Universal Helios Grand Hotel, a Loews Hotel

9.0234 reviews
ResortPart of Universal Orlando Resort

8505 South Kirkman Road, Orlando

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Top-rated location

Guests rate location 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Pool on site

Cool off without leaving.

Guests loved it

Great location

Popular amenities

PoolFree WiFiParkingGymRestaurantBarHot tubAir conditioning

About Universal Helios Grand Hotel, a Loews Hotel

Luxurious Accommodations : Guests can enjoy air-conditioned rooms with modern amenities like a flat-screen TV, coffee machine, and fridge.

Top-Notch Facilities : With an outdoor pool, restaurant, bar, and hot tub, guests can relax and unwind during their stay.

Convenient Location : Just a short distance from top attractions like Universal Studios Orlando, guests can easily explore the area while staying at our 4-star resort.

To book your unforgettable stay at Universal's Helios Grand Hotel, a Loews Hotel, visit our website or call us today!

Good to know about Universal Helios Grand Hotel, a Loews Hotel

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

How Universal Helios Grand Hotel, a Loews Hotel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Universal Helios Grand Hotel, a Loews Hotel reviews

9.0

Exceptional

234 reviews · updated December 2025

Cleanliness8.5
Service9.9
Location10.0
Room Quality8.9
Amenities8.0
Value for Money8.9

Guests loved

  • + Great location
  • + Outstanding service

Worth noting

  • Limited amenities
  • Breakfast pricing concerns

Things to do near Universal Helios Grand Hotel, a Loews Hotel

8505 South Kirkman Road, Orlando

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Universal Helios Grand Hotel, a Loews Hotel property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Valet parking
  • Private parking
  • Accessible parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Hot tub/Jacuzzi
  • Outdoor pool

Food & drink

  • Restaurant
  • Room service
  • Bar

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Things to do

  • Games room

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Dry cleaning
  • Currency exchange
  • Daily housekeeping
  • Concierge service

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Designated smoking area

More

  • Business center
  • Express check-in/check-out
  • Meeting/banquet facilities
  • Car hire
  • Minimarket on site
  • Special diet menus - on request

Universal Helios Grand Hotel, a Loews Hotel room amenities

Bedroom

  • Safety deposit box
  • Sofa
  • Wardrobe or closet

Bathroom

  • Hair dryer
  • Toilet
  • Private bathroom
  • Bathrobe

Entertainment

  • TV

Food & drink

  • Refrigerator
  • Kitchenette
  • Microwave
  • Coffee machine

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Seating Area

Frequently asked questions about Universal Helios Grand Hotel, a Loews Hotel

What are the check-in and check-out times at Universal Helios Grand Hotel, a Loews Hotel?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Does Universal Helios Grand Hotel, a Loews Hotel have WiFi?

WiFi is available at Universal Helios Grand Hotel, a Loews Hotel. Check your room's details for whether it's free or carries a charge.

Is parking available at Universal Helios Grand Hotel, a Loews Hotel?

Yes, parking is available at Universal Helios Grand Hotel, a Loews Hotel, including valet. A fee may apply — see the property's important information.

Does Universal Helios Grand Hotel, a Loews Hotel have a pool?

Yes — Universal Helios Grand Hotel, a Loews Hotel has a swimming pool.

Is there a gym at Universal Helios Grand Hotel, a Loews Hotel?

Yes, Universal Helios Grand Hotel, a Loews Hotel has fitness facilities.

Does Universal Helios Grand Hotel, a Loews Hotel have a restaurant?

Yes, there is on-site dining at Universal Helios Grand Hotel, a Loews Hotel. There's also a bar or lounge.

Do the rooms at Universal Helios Grand Hotel, a Loews Hotel have air conditioning?

Yes, rooms at Universal Helios Grand Hotel, a Loews Hotel have air conditioning.

Is Universal Helios Grand Hotel, a Loews Hotel wheelchair accessible?

Universal Helios Grand Hotel, a Loews Hotel offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Universal Helios Grand Hotel, a Loews Hotel pet-friendly?

No, pets are not allowed at Universal Helios Grand Hotel, a Loews Hotel.

Is Universal Helios Grand Hotel, a Loews Hotel family-friendly?

Yes, Universal Helios Grand Hotel, a Loews Hotel welcomes families.

Universal Helios Grand Hotel, a Loews Hotel policies

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$35 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 33 per day.

You need to know about Universal Helios Grand Hotel, a Loews Hotel

*Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. **Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice. Universal elements and all related indicia TM & © 2025 Univ

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