The Pontchartrain Hotel
2031 St. Charles Avenue, New Orleans
Checking price…
Popular amenities
About The Pontchartrain Hotel
Luxurious Accommodations
Experience comfort and style at our New Orleans Garden District hotel. Each room is equipped with a flat-screen TV, plush seating area, and a private bathroom with complimentary bath robes and toiletries for your relaxation.
Dining Delights
Indulge in a culinary journey at our on-site restaurants. From savoring breakfast at the Silver Whistle Café to enjoying an eclectic dining experience at the Jack Rose restaurant, your taste buds will be delighted. Don't forget to visit the Hot Tin Rooftop Bar for stunning views of the river and downtown New Orleans.
Convenient Location
Located just 2.4 km from the New Orleans Convention Center and minutes away from the Mercedes-Benz Superdome, our hotel offers easy access to the city's top attractions. Step outside to find a streetcar waiting to take you on a scenic tour of New Orleans.
Good to know about The Pontchartrain Hotel
Check-in
03:00 PM
Check-out
12:00 PM
Pets
Allowed
Children
Welcome
How The Pontchartrain Hotel's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
The Pontchartrain Hotel reviews
Very good
314 reviews · updated January 2026
Guests loved
- + Historic hotel
- + Great location
- + Friendly staff
- + Good bar options
Worth noting
- – Rooms need updates
- – Cleanliness issues
- – Expensive for the quality
Things to do near The Pontchartrain Hotel
2031 St. Charles Avenue, New Orleans
Open in Google Maps ↗The Pontchartrain Hotel property amenities
Internet
- WiFi available
- Free WiFi
Parking & transportation
- Parking
- Valet parking
- Private parking
Pools, spa & fitness
- Fitness facilities
- Fitness center
Food & drink
- Restaurant
- Bar
- Shared lounge/TV area
- Coffee Shop on site
Family
- Family rooms
Accessibility
- Facilities for disabled guests
- Wheelchair accessible
- Toilet with grab rails
Things to do
- Terrace
- Sun terrace
Services & conveniences
- 24-hour front desk
- Lift / Elevator
- Laundry
- Luggage storage
- Daily housekeeping
- ATM/cash machine on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
Climate & comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Non-smoking throughout
More
- Pets allowed
- Outdoor furniture
- Wine/champagne
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Face masks for guests available
- Live music/performance
The Pontchartrain Hotel room amenities
Bedroom
- Safety deposit box
Bathroom
- Shower
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
Entertainment
- TV
- Radio
Food & drink
- Minibar
Internet & phone
- Telephone
Comfort
- Air conditioning
More
- Desk
- Seating Area
Frequently asked questions about The Pontchartrain Hotel
What are the check-in and check-out times at The Pontchartrain Hotel?
Check-in starts at 03:00 PM and check-out is by 12:00 PM.
Does The Pontchartrain Hotel have WiFi?
WiFi is available at The Pontchartrain Hotel. Check your room's details for whether it's free or carries a charge.
Is parking available at The Pontchartrain Hotel?
Yes, parking is available at The Pontchartrain Hotel, including valet. A fee may apply — see the property's important information.
Is there a gym at The Pontchartrain Hotel?
Yes, The Pontchartrain Hotel has fitness facilities.
Does The Pontchartrain Hotel have a restaurant?
Yes, there is on-site dining at The Pontchartrain Hotel. There's also a bar or lounge.
Do the rooms at The Pontchartrain Hotel have air conditioning?
Yes, rooms at The Pontchartrain Hotel have air conditioning.
Is The Pontchartrain Hotel wheelchair accessible?
The Pontchartrain Hotel offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is The Pontchartrain Hotel pet-friendly?
Yes, pets are allowed at The Pontchartrain Hotel.
Is The Pontchartrain Hotel family-friendly?
Yes, The Pontchartrain Hotel welcomes families.
Is The Pontchartrain Hotel non-smoking?
Yes, The Pontchartrain Hotel is non-smoking throughout.
How far is The Pontchartrain Hotel from Honolulu airport (HNL)?
It's about 4210 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to The Pontchartrain Hotel?
The nearest is Lanikai Beach, about 4196 mi away (straight-line).
What is the cancellation policy at The Pontchartrain Hotel?
It depends on the rate you pick — many rooms at The Pontchartrain Hotel offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at The Pontchartrain Hotel?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does The Pontchartrain Hotel offer?
The Pontchartrain Hotel offers services such as laundry, luggage storage.
Is The Pontchartrain Hotel a good place to stay?
Guests rate it 8.4/10 (Very good) across 314 reviews.
How does pricing work at The Pontchartrain Hotel on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
The Pontchartrain Hotel policies
Internet
WiFi is available in all areas and is free of charge.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets are allowed. Charges may be applicable.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 55.69 per day.
You need to know about The Pontchartrain Hotel
Guests must be 21 years of age or older to make reservation. If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
More hotels in New Orleans
Wyndham New Orleans French Quarter
New Orleans
La Quinta Inn & Suites by Wyndham New Orleans Downtown
New Orleans
Best Western Plus French Quarter Courtyard Hotel
New Orleans
Sonesta ES Suites New Orleans Downtown
New Orleans
HI New Orleans Hostel
New Orleans
DoubleTree by Hilton New Orleans
New Orleans
The Jung Hotel and Residences
New Orleans
Le Meridien New Orleans
New Orleans
The Royal Sonesta New Orleans
New Orleans
Holiday Inn New Orleans-Downtown Superdome by IHG
New Orleans
Sonesta ES Suites New Orleans Convention Center
New Orleans
NOPSI Hotel New Orleans
New Orleans
Explore New Orleans, Louisiana
See all hotels in New Orleans →More destinations in Louisiana