What is the cancellation policy at The Mercantile Hotel?

It depends on the rate you pick — many rooms at The Mercantile Hotel offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at The Mercantile Hotel?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does The Mercantile Hotel offer?

The Mercantile Hotel offers services such as concierge, luggage storage.

Is The Mercantile Hotel a good place to stay?

Guests rate it 8.4/10 (Very good) across 2,424 reviews.

How does pricing work at The Mercantile Hotel on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

The Mercantile Hotel

Name: The Mercantile Hotel
Address: 727 South Peters Street, New Orleans, US
Rating: 8.4

8.42,424 reviews

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Where to?

Hotel

727 South Peters Street, New Orleans

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Guests loved it

Great location

Well reviewed

2,424 guest reviews.

Popular amenities

Free WiFiParkingBarAir conditioningAccessible

About The Mercantile Hotel

Central Location in New Orleans

The Mercantile Hotel, nestled in the heart of New Orleans, offers free WiFi and a convenient 24-hour front desk. Situated in the vibrant New Orleans Central Arts Warehouse District, this 3-star hotel is perfect for exploring the city's cultural scene.

Comfortable Rooms with Modern Amenities

Each room at The Mercantile Hotel features a cozy seating area, private bathroom, air conditioning, and a TV, ensuring a comfortable stay for guests. Whether you're traveling for business or leisure, the rooms provide a relaxing retreat.

Convenient Facilities for Guests

Guests can take advantage of the hotel's business center and lobby lounge, perfect for working or unwinding after a day of sightseeing. With Morial Convention Center and Bourbon Street nearby, The Mercantile Hotel is the ideal choice for your stay in New Orleans.

Good to know about The Mercantile Hotel

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

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The Mercantile Hotel

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How The Mercantile Hotel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Mercantile Hotel reviews

8.4

Very good

2,424 reviews · updated January 2026

Cleanliness8.1

Service9.0

Location9.1

Room Quality7.5

Amenities8.6

Value for Money8.5

Guests loved

+ Great location
+ Friendly staff
+ Spacious rooms

Worth noting

– Sewer smell in room
– Issues with AC
– Breakfast below average

Things to do near The Mercantile Hotel

727 South Peters Street, New Orleans

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The Mercantile Hotel property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Valet parking
Private parking
Accessible parking
Parking garage

Food & drink

Bar
Shared lounge/TV area
Vending machine - snacks

Accessibility

Facilities for disabled guests
Wheelchair accessible
Toilet with grab rails

Services & conveniences

24-hour front desk
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Concierge service

Climate & comfort

Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout

Express check-in/check-out
Private check-in/check-out
Minimarket on site
Vending machine - drinks
Fire extinguishers
Smoke alarms
CCTV in common areas
Key card access
Temporary art galleries
Happy hour

The Mercantile Hotel room amenities

Bedroom

Safety deposit box

Bathroom

Shower
Hair dryer

Entertainment

TV
Radio

Food & drink

Coffee/tea maker
Kitchenette
Refrigerator

Internet & phone

Telephone

Comfort

Air conditioning

Desk
Seating Area

Frequently asked questions about The Mercantile Hotel

What are the check-in and check-out times at The Mercantile Hotel?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does The Mercantile Hotel have WiFi?

WiFi is available at The Mercantile Hotel. Check your room's details for whether it's free or carries a charge.

Is parking available at The Mercantile Hotel?

Yes, parking is available at The Mercantile Hotel, including valet. A fee may apply — see the property's important information.

Do the rooms at The Mercantile Hotel have air conditioning?

Yes, rooms at The Mercantile Hotel have air conditioning.

Is The Mercantile Hotel wheelchair accessible?

The Mercantile Hotel offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Mercantile Hotel pet-friendly?

No, pets are not allowed at The Mercantile Hotel.

Is The Mercantile Hotel family-friendly?

Yes, The Mercantile Hotel welcomes families.

Is The Mercantile Hotel non-smoking?

Yes, The Mercantile Hotel is non-smoking throughout.

How far is The Mercantile Hotel from Honolulu airport (HNL)?

It's about 4211 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to The Mercantile Hotel?

The nearest is Lanikai Beach, about 4196 mi away (straight-line).

The Mercantile Hotel policies

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for US$20 per person per night when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.

You need to know about The Mercantile Hotel

Guests must be 21 years of age or older to check in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.