Are there extra fees at Sonder at The Promenade?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does Sonder at The Promenade offer?

Sonder at The Promenade offers services such as laundry.

Is Sonder at The Promenade a good place to stay?

Guests rate it 7.9/10 (Good) across 375 reviews.

How does pricing work at Sonder at The Promenade on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Sonder at The Promenade

Name: Sonder at The Promenade
Address: 1016 Canal Street, New Orleans, US
Rating: 7.9

7.9375 reviews

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Where to?

AparthotelPart of Sonder

1016 Canal Street, New Orleans

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Popular amenities

Free WiFiRestaurantAir conditioningLaundry

About Sonder at The Promenade

Luxurious Accommodation in the Heart of New Orleans

Modern Amenities : Enjoy free WiFi and a fully equipped kitchen in every unit, complete with a dishwasher, microwave, and toaster. The air-conditioned rooms also feature a wardrobe, flat-screen TV, and a private bathroom with complimentary toiletries.

Convenient Location : Situated just 300 meters from the city center, Sonder at The Promenade provides easy access to top attractions like Union Station, Touro Synagogue, and the Uptown New Orleans Historic District. The Mercedes-Benz Superdome and Morial Convention Center are also nearby for entertainment and events.

Comfort and Convenience : With thoughtful additions such as bed linen, towels, a fridge, stovetop, coffee machine, and kettle, our aparthotel ensures a comfortable stay for every guest.

Book now for an unforgettable experience at Sonder at The Promenade!

Good to know about Sonder at The Promenade

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

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Sonder at The Promenade

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How Sonder at The Promenade's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Sonder at The Promenade reviews

7.9

Good

375 reviews

Things to do near Sonder at The Promenade

1016 Canal Street, New Orleans

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Sonder at The Promenade property amenities

Internet

WiFi available
Free WiFi

Food & drink

Physical distancing in dining areas

Services & conveniences

Lift / Elevator
Laundry
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Screens / Barriers between staff and guests for safety

Climate & comfort

Non-smoking rooms
Air conditioning
Non-smoking throughout

Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies

Sonder at The Promenade room amenities

Bedroom

Iron
Ironing facilities

Bathroom

Hairdryer
Free toiletries
Toilet
Private bathroom

Entertainment

Food & drink

Tea/Coffee maker
Refrigerator
Dishwasher

Internet & phone

Internet facilities

Comfort

Air conditioning

Outdoor & view

Balcony

Desk

Frequently asked questions about Sonder at The Promenade

What are the check-in and check-out times at Sonder at The Promenade?

Check-in starts at and check-out is by 11:00 AM.

Does Sonder at The Promenade have WiFi?

WiFi is available at Sonder at The Promenade. Check your room's details for whether it's free or carries a charge.

Does Sonder at The Promenade have a restaurant?

Yes, there is on-site dining at Sonder at The Promenade.

Do the rooms at Sonder at The Promenade have air conditioning?

Yes, rooms at Sonder at The Promenade have air conditioning.

Is Sonder at The Promenade pet-friendly?

No, pets are not allowed at Sonder at The Promenade.

Is Sonder at The Promenade family-friendly?

Yes, Sonder at The Promenade welcomes families.

Is Sonder at The Promenade non-smoking?

Yes, Sonder at The Promenade is non-smoking throughout.

How far is Sonder at The Promenade from Honolulu airport (HNL)?

It's about 4210 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Sonder at The Promenade?

The nearest is Lanikai Beach, about 4196 mi away (straight-line).

What is the cancellation policy at Sonder at The Promenade?

It depends on the rate you pick — many rooms at Sonder at The Promenade offer free cancellation. You'll see each room's exact policy before you book.

Sonder at The Promenade policies

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

You need to know about Sonder at The Promenade

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Sonder at The Promenade in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. This property will not accommodate hen, stag or similar parties. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government-issued photo ID. Guests will receive check-in details from property management three days prior to arrival. Please note th