Sheraton New Orleans Hotel

8.21,794 reviews
HotelPart of Sheraton

500 Canal Street, New Orleans

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Top-rated location

Guests rate location 9.4/10.

Pool on site

Cool off without leaving.

Guests loved it

Great location

Well reviewed

1,794 guest reviews.

Popular amenities

PoolFree WiFiParkingBreakfastGymRestaurantBarAir conditioning

About Sheraton New Orleans Hotel

Prime Location in New Orleans:

Located just across the street from the vibrant French Quarter and a short distance from the scenic Mississippi River, our hotel offers the perfect blend of convenience and excitement.

Exciting Amenities:

Enjoy the convenience of our on-site gym to stay active during your stay, and make use of our tour desk to explore the city hassle-free. Immerse yourself in the lively jazz music scene at the Rodrigue Gallery every Friday and Saturday night.

Delightful Dining Options:

Indulge in the flavors of regional New Orleans cuisine at Roux Bistro, sip on cocktails at the Pelican Bar, or savor a cup of Starbucks Coffee in our lobby. With 24-hour room service, your cravings are just a call away.

Experience the best of New Orleans at Sheraton New Orleans Hotel - book your stay now for an unforgettable getaway!

Good to know about Sheraton New Orleans Hotel

Check-in

04:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

How Sheraton New Orleans Hotel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Sheraton New Orleans Hotel reviews

8.2

Very good

1,794 reviews · updated January 2026

Cleanliness7.4
Service9.4
Location9.4
Room Quality7.4
Amenities6.9
Value for Money7.9

Guests loved

  • + Great location
  • + Helpful staff

Worth noting

  • Elevator issues
  • Water damage
  • No parking available

Things to do near Sheraton New Orleans Hotel

500 Canal Street, New Orleans

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Sheraton New Orleans Hotel property amenities

Internet

  • WiFi available

Parking & transportation

  • Parking
  • Valet parking
  • Accessible parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Outdoor pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Shared lounge/TV area

Family

  • Family rooms
  • Kid meals

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Dry cleaning
  • Currency exchange
  • ATM/cash machine on site

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Ironing service
  • Meeting/banquet facilities
  • Minimarket on site
  • Special diet menus - on request
  • Allergy-free room
  • Electric vehicle charging station

Sheraton New Orleans Hotel room amenities

Bedroom

  • Safety deposit box
  • Sofa
  • Wardrobe or closet

Bathroom

  • Hair dryer
  • Private bathroom
  • Transfer shower
  • Bathrobe
  • Shower

Entertainment

  • TV
  • Radio
  • Satellite channels

Food & drink

  • Coffee/tea maker
  • Room service (limited hours)
  • Refrigerator

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Interconnected room(s) available
  • Bottle of water
  • Alarm clock

Frequently asked questions about Sheraton New Orleans Hotel

What are the check-in and check-out times at Sheraton New Orleans Hotel?

Check-in starts at 04:00 PM and check-out is by 12:00 PM.

Does Sheraton New Orleans Hotel have WiFi?

WiFi is available at Sheraton New Orleans Hotel. Check your room's details for whether it's free or carries a charge.

Is parking available at Sheraton New Orleans Hotel?

Yes, parking is available at Sheraton New Orleans Hotel, including valet. A fee may apply — see the property's important information.

Does Sheraton New Orleans Hotel serve breakfast?

Yes, breakfast is available at Sheraton New Orleans Hotel. A fee may apply unless your rate includes it.

Does Sheraton New Orleans Hotel have a pool?

Yes — Sheraton New Orleans Hotel has a swimming pool.

Is there a gym at Sheraton New Orleans Hotel?

Yes, Sheraton New Orleans Hotel has fitness facilities.

Does Sheraton New Orleans Hotel have a restaurant?

Yes, there is on-site dining at Sheraton New Orleans Hotel. There's also a bar or lounge.

Do the rooms at Sheraton New Orleans Hotel have air conditioning?

Yes, rooms at Sheraton New Orleans Hotel have air conditioning.

Does Sheraton New Orleans Hotel offer room service?

Yes, room service is available at Sheraton New Orleans Hotel (hours may be limited).

Is Sheraton New Orleans Hotel wheelchair accessible?

Sheraton New Orleans Hotel offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Sheraton New Orleans Hotel policies

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Internet

WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

You need to know about Sheraton New Orleans Hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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