What is the cancellation policy at Empress Hotel?

It depends on the rate you pick — many rooms at Empress Hotel offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Empress Hotel?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does Empress Hotel offer?

Empress Hotel offers services such as concierge, luggage storage.

Is Empress Hotel a good place to stay?

Guests rate it 4.6/10 (OK) across 252 reviews.

How does pricing work at Empress Hotel on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Empress Hotel

Name: Empress Hotel
Address: 1317 Ursulines Avenue, New Orleans, US
Rating: 4.6

4.6252 reviews

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Where to?

Hotel

1317 Ursulines Avenue, New Orleans

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Popular amenities

Free WiFiParkingAir conditioningAccessible

About Empress Hotel

Prime Location

Situated in the heart of New Orleans city centre, guests are within walking distance of the city's most famous attractions.

Nearby Attractions

Steps away from the Empress Hotel are all the iconic attractions of New Orleans, including Bourbon Street, the French Quarter, and the Garden District.

Complimentary Amenities

Guests can kick start their day with a free cup of coffee and stay connected with complimentary wireless internet access.

To experience the vibrant energy of New Orleans, book your stay at the Empress Hotel today!

Good to know about Empress Hotel

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

Choose your room at Empress Hotel

Empress Hotel

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How Empress Hotel's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Empress Hotel reviews

4.6

252 reviews · updated January 2026

Cleanliness2.2

Service5.2

Location9.2

Room Quality2.2

Amenities3.2

Value for Money5.2

Guests loved

+ Location
+ Affordable

Worth noting

– Dirty Rooms
– Rude Staff
– Lack of Amenities

Things to do near Empress Hotel

1317 Ursulines Avenue, New Orleans

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Empress Hotel property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Free Parking
Private parking
Accessible parking

Food & drink

Vending machine - snacks

Accessibility

Facilities for disabled guests

Things to do

Terrace
Garden
Golf course
Sun terrace

Services & conveniences

24-hour front desk
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Concierge service
24-hour security

Climate & comfort

Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Designated smoking area

Private check-in/check-out
Grocery deliveries
Lockers
Vending machine - drinks
Outdoor furniture
Fire extinguishers
Invoice provided
Smoke alarms
Security alarm

Empress Hotel room amenities

Bathroom

Shower
Hair dryer
Toilet
Private bathroom

Entertainment

Food & drink

Refrigerator
Microwave

Comfort

Air conditioning
Heating

Fax
Tile/marble floor
Alarm clock

Frequently asked questions about Empress Hotel

What are the check-in and check-out times at Empress Hotel?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Empress Hotel have WiFi?

WiFi is available at Empress Hotel. Check your room's details for whether it's free or carries a charge.

Is parking available at Empress Hotel?

Yes, parking is available at Empress Hotel. A fee may apply — see the property's important information.

Do the rooms at Empress Hotel have air conditioning?

Yes, rooms at Empress Hotel have air conditioning.

Is Empress Hotel wheelchair accessible?

Empress Hotel offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Empress Hotel pet-friendly?

Yes, pets are allowed at Empress Hotel.

Is Empress Hotel family-friendly?

Yes, Empress Hotel welcomes families.

Is Empress Hotel non-smoking?

Yes, Empress Hotel is non-smoking throughout.

How far is Empress Hotel from Honolulu airport (HNL)?

It's about 4210 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Empress Hotel?

The nearest is Lanikai Beach, about 4196 mi away (straight-line).

Empress Hotel policies

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

You need to know about Empress Hotel

Please notify the property of your expected arrival time by 19:00 on the day of arrival if you are to arrive after midnight. A deposit is required for incidentals in case the guest is traveling with a pet. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.