Portola Hotel & Spa at Monterey Bay
Two Portola Plaza, Monterey, California, 93940, Monterey
Checking price…
Top-rated location
Guests rate location 9.5/10.
Pool on site
Cool off without leaving.
Guests loved it
Exceptional service
Well reviewed
539 guest reviews.
Popular amenities
About Portola Hotel & Spa at Monterey Bay
Escape to the Portola Hotel & Spa at Monterey Bay, where the serene atmosphere meets coastal charm.
Indulgent Spa Experiences
Unwind in our full-service spa, offering a range of soothing massages and rejuvenating treatments that leave you feeling refreshed and revitalized.
Recreational Retreat
Enjoy our outdoor pool, fitness center, and bike rentals, perfect for exploring the picturesque surroundings while staying fit and active.
Culinary Delights
Savor delectable meals at Jacks Monterey, complemented by a variety of refreshing beverages from one of our two cozy bars, ensuring your dining experience is nothing short of exceptional.
Book your unforgettable stay at Portola Hotel & Spa today and immerse yourself in comfort and luxury right by the stunning Monterey coastline!
Good to know about Portola Hotel & Spa at Monterey Bay
Check-in
04:00 PM
Check-out
12:00 PM
Pets
Allowed
Children
Adults only
How Portola Hotel & Spa at Monterey Bay's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
Portola Hotel & Spa at Monterey Bay reviews
Very good
539 reviews · updated February 2026
Guests loved
- + Exceptional service
- + Great location
- + Comfortable rooms
- + Good amenities
Worth noting
- – Poor housekeeping
- – Issues with room features
- – Confusion around billing
Things to do near Portola Hotel & Spa at Monterey Bay
Two Portola Plaza, Monterey, California, 93940, Monterey
Open in Google Maps ↗Portola Hotel & Spa at Monterey Bay property amenities
Parking & transportation
- Wheelchair accessible parking
- Self parking (surcharge)
- Secured parking
- Garage
Pools, spa & fitness
- Full-service spa
- Fitness facilities
- Pool sun loungers
Food & drink
- Breakfast available (surcharge)
Accessibility
- Wheelchair accessible
- Braille or raised signage
- Wheelchair-accessible public washroom
Things to do
- Terrace
- Golfing nearby
- Snorkeling nearby
- Bicycle rentals nearby
Services & conveniences
- 24-hour front desk
- Luggage storage
- Concierge service
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Multilingual staff
- Housekeeping on request
More
- Boat tours nearby
- Electric car charging station
- Shopping on site
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
- Smoke-free property
- Ecotours nearby
- Assistive listening devices available
- Banquet hall
Portola Hotel & Spa at Monterey Bay room amenities
Bedroom
- Safety deposit box
Bathroom
- Hair dryer
- Bathrobe
- Private bathroom
Entertainment
- TV
Food & drink
- Coffee/tea maker
- Refrigerator
Internet & phone
- Telephone
Comfort
- Air conditioning
- Heating
More
- Desk
- Interconnected room(s) available
Frequently asked questions about Portola Hotel & Spa at Monterey Bay
What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?
Check-in starts at 04:00 PM and check-out is by 12:00 PM.
Is parking available at Portola Hotel & Spa at Monterey Bay?
Yes, parking is available at Portola Hotel & Spa at Monterey Bay. A fee may apply — see the property's important information.
Does Portola Hotel & Spa at Monterey Bay serve breakfast?
Yes, breakfast is available at Portola Hotel & Spa at Monterey Bay. A fee may apply unless your rate includes it.
Does Portola Hotel & Spa at Monterey Bay have a pool?
Yes — Portola Hotel & Spa at Monterey Bay has a swimming pool.
Does Portola Hotel & Spa at Monterey Bay have a spa?
Yes, Portola Hotel & Spa at Monterey Bay offers spa or wellness facilities.
Is there a gym at Portola Hotel & Spa at Monterey Bay?
Yes, Portola Hotel & Spa at Monterey Bay has fitness facilities.
Is Portola Hotel & Spa at Monterey Bay wheelchair accessible?
Portola Hotel & Spa at Monterey Bay offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is Portola Hotel & Spa at Monterey Bay pet-friendly?
Yes, pets are allowed at Portola Hotel & Spa at Monterey Bay.
How far is Portola Hotel & Spa at Monterey Bay from Honolulu airport (HNL)?
It's about 2401 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to Portola Hotel & Spa at Monterey Bay?
The nearest is Lanikai Beach, about 2388 mi away (straight-line).
What is the cancellation policy at Portola Hotel & Spa at Monterey Bay?
It depends on the rate you pick — many rooms at Portola Hotel & Spa at Monterey Bay offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at Portola Hotel & Spa at Monterey Bay?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does Portola Hotel & Spa at Monterey Bay offer?
Portola Hotel & Spa at Monterey Bay offers services such as concierge, luggage storage.
Is Portola Hotel & Spa at Monterey Bay a good place to stay?
Guests rate it 8.8/10 (Very good) across 539 reviews.
How does pricing work at Portola Hotel & Spa at Monterey Bay on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
Portola Hotel & Spa at Monterey Bay policies
Pets
Service animals are exempt from fees/restrictions
Noise policy
Noise-free rooms not guaranteed
Check-in & Check-out
Contactless check-out is available
General
Cashless transactions are available
Parking
Parking height restrictions apply
Pets
Pets allowed
Covid
Property does not offer onsite COVID-19 testing
Guest type
LGBTQ friendly
General
Professional property host/manager
Check-in & Check-out
Contactless check-in is available
Health & Safety
Property does not require health documentation at check-in
Pets
Service animals are allowed
You need to know about Portola Hotel & Spa at Monterey Bay
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 7:00 AM to 10:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. A car is not required for transportation to and from this property. Parking height restrictions apply. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (L
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