SureStay by Best Western Massena

8.0139 reviews
HotelPart of SureStay Collection by Best Western

15054 State Highway 37, Massena

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Popular amenities

Free WiFiParkingAir conditioningLaundryPet-friendlyAccessibleFamily rooms

About SureStay by Best Western Massena

Convenient Location near St. Lawrence Seaway

Experience comfort and convenience at EconoLodge Massena, located just 2 miles from the stunning St. Lawrence Seaway.

Cozy Rooms with Essential Amenities

Unwind in our rooms equipped with a microwave, fridge, and coffee maker, along with free Wi-Fi and cable TV. Relax in the simple yet welcoming ambiance, complete with a designated seating area.

Relaxing Facilities and Nearby Attractions

Take advantage of our business center services, or bask in the sun on our tranquil terrace with shaded tables. Explore Massena Country Club nearby or head to Coles Creek State Park for a day of outdoor adventures.

Book now to enjoy a delightful stay at EconoLodge Massena and make the most of your trip!

Good to know about SureStay by Best Western Massena

Check-in

02:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How SureStay by Best Western Massena's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

SureStay by Best Western Massena reviews

8.0

Very good

139 reviews · updated January 2026

Cleanliness8.0
Service8.5
Location8.5
Room Quality8.0
Amenities8.0
Value for Money8.0

Guests loved

  • + Cleanliness
  • + Accommodating Staff
  • + Good Location

Worth noting

  • Old Building
  • Poor Breakfast

Things to do near SureStay by Best Western Massena

15054 State Highway 37, Massena

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SureStay by Best Western Massena property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
  • Public transport tickets

Food & drink

  • Vending machine - snacks

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests

Things to do

  • Terrace
  • Golf course
  • Casino

Services & conveniences

  • 24-hour front desk
  • Laundry
  • Safety deposit box
  • Fax/photocopying
  • Daily housekeeping
  • Concierge service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Designated smoking area

More

  • Pets allowed
  • BBQ facilities
  • Fishing
  • Express check-in/check-out
  • Soundproof rooms
  • Private check-in/check-out
  • Grocery deliveries
  • Allergy-free room
  • Vending machine - drinks
  • Outdoor furniture
  • Picnic area
  • Outdoor fireplace
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas

SureStay by Best Western Massena room amenities

Bedroom

  • Wardrobe or closet

Bathroom

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Toilet paper

Entertainment

  • TV
  • Satellite channels

Food & drink

  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Microwave
  • Minibar

Internet & phone

  • Telephone
  • Free Local calls
  • Free WiFi

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Seating Area
  • Daily housekeeping
  • Shampoo

Frequently asked questions about SureStay by Best Western Massena

What are the check-in and check-out times at SureStay by Best Western Massena?

Check-in starts at 02:00 PM and check-out is by 11:00 AM.

Does SureStay by Best Western Massena have WiFi?

WiFi is available at SureStay by Best Western Massena. Check your room's details for whether it's free or carries a charge.

Is parking available at SureStay by Best Western Massena?

Yes, parking is available at SureStay by Best Western Massena. A fee may apply — see the property's important information.

Do the rooms at SureStay by Best Western Massena have air conditioning?

Yes, rooms at SureStay by Best Western Massena have air conditioning.

Is SureStay by Best Western Massena wheelchair accessible?

SureStay by Best Western Massena offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is SureStay by Best Western Massena pet-friendly?

Yes, pets are allowed at SureStay by Best Western Massena.

Is SureStay by Best Western Massena family-friendly?

Yes, SureStay by Best Western Massena welcomes families.

How far is SureStay by Best Western Massena from Honolulu airport (HNL)?

It's about 4856 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to SureStay by Best Western Massena?

The nearest is Lanikai Beach, about 4843 mi away (straight-line).

What is the cancellation policy at SureStay by Best Western Massena?

It depends on the rate you pick — many rooms at SureStay by Best Western Massena offer free cancellation. You'll see each room's exact policy before you book.

SureStay by Best Western Massena policies

Parking

Free public parking is possible on site (reservation is not needed).

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

You need to know about SureStay by Best Western Massena

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that Pets fees is $35 Per Pet, Per Night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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