Marriott Jacksonville Downtown

8.4871 reviews
HotelPart of Marriott Hotels & Resorts

245 Water Street, Jacksonville

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Pool on site

Cool off without leaving.

Guests loved it

Great service

Popular amenities

PoolFree WiFiParkingGymRestaurantBarAir conditioningRoom service

About Marriott Jacksonville Downtown

Luxurious Accommodation

Experience comfort and style at Marriott Jacksonville Downtown Hotel, located just steps away from Times-Union Center for the Performing Arts. Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, Keurig® coffee machine, and a work desk.

Convenient Facilities

Enjoy complimentary WiFi and access to a fitness centre, business centre, and concierge services available 24/7. Stay productive with a work-friendly environment and stay informed with free newspapers provided during your stay.

Gourmet Dining Options

Indulge in delicious modern American cuisine at Juliette's Bistro, offering meals throughout the day. Unwind at the on-site coffee bar or JBar for a relaxing drink. Explore nearby attractions like Jacksonville Landing and EverBank Field, just minutes away from the hotel.

Good to know about Marriott Jacksonville Downtown

Check-in

04:00 PM

Check-out

11:00 AM

Pets

Allowed

Children

Welcome

How Marriott Jacksonville Downtown's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Marriott Jacksonville Downtown reviews

8.4

Very good

871 reviews · updated January 2026

Cleanliness7.0
Service9.0
Location9.1
Room Quality8.0
Amenities8.0
Value for Money8.5

Guests loved

  • + Great service
  • + Excellent location
  • + Comfortable rooms
  • + Good food

Worth noting

  • Cleanliness issues
  • Mixed management experience

Things to do near Marriott Jacksonville Downtown

245 Water Street, Jacksonville

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Marriott Jacksonville Downtown property amenities

Internet

  • WiFi available
  • Paid WiFi

Parking & transportation

  • Parking
  • Valet parking
  • Private parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Outdoor pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Snack bar
  • Coffee Shop on site

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Concierge service
  • ATM/cash machine on site
  • Staff adhere to local safety protocols

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Express check-in/check-out
  • Soundproof rooms
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Minimarket on site
  • Allergy-free room
  • Electric vehicle charging station

Marriott Jacksonville Downtown room amenities

Bedroom

  • Safety deposit box
  • Hypo-allergenic bedding available

Bathroom

  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Transfer shower
  • Designer toiletries
  • Shower
  • Toilet
  • Toilet paper

Entertainment

  • TV

Food & drink

  • Coffee/tea maker
  • Room service (limited hours)
  • Refrigerator
  • Coffee machine

Internet & phone

  • Telephone

Comfort

  • Air conditioning

More

  • Desk
  • Interconnected room(s) available
  • Alarm clock
  • Cots
  • Shampoo

Frequently asked questions about Marriott Jacksonville Downtown

What are the check-in and check-out times at Marriott Jacksonville Downtown?

Check-in starts at 04:00 PM and check-out is by 11:00 AM.

Does Marriott Jacksonville Downtown have WiFi?

WiFi is available at Marriott Jacksonville Downtown. Check your room's details for whether it's free or carries a charge.

Is parking available at Marriott Jacksonville Downtown?

Yes, parking is available at Marriott Jacksonville Downtown, including valet. A fee may apply — see the property's important information.

Does Marriott Jacksonville Downtown have a pool?

Yes — Marriott Jacksonville Downtown has a swimming pool.

Is there a gym at Marriott Jacksonville Downtown?

Yes, Marriott Jacksonville Downtown has fitness facilities.

Does Marriott Jacksonville Downtown have a restaurant?

Yes, there is on-site dining at Marriott Jacksonville Downtown. There's also a bar or lounge.

Do the rooms at Marriott Jacksonville Downtown have air conditioning?

Yes, rooms at Marriott Jacksonville Downtown have air conditioning.

Does Marriott Jacksonville Downtown offer room service?

Yes, room service is available at Marriott Jacksonville Downtown (hours may be limited).

Is Marriott Jacksonville Downtown wheelchair accessible?

Marriott Jacksonville Downtown offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, pets are allowed at Marriott Jacksonville Downtown.

Marriott Jacksonville Downtown policies

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$25 per person per stay when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Internet

WiFi is available in all areas and costs USD 9.95 per 24 hours.

You need to know about Marriott Jacksonville Downtown

Please note the property can accommodate pets weighing a maximum of 34 kg. Pool is open sunrise to dusk, daily.. Please note that housekeeping services begin on the third day of stay. *$100.00 is not a damage deposit but incidentals charge and authorization will release when not spent and released by discretion of your bank average 3-5 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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