Hyatt House Nashville/Franklin/Cool Springs

9.3674 reviews
HotelPart of Hyatt House

3501 Mallory Lane, Franklin

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Top-rated location

Guests rate location 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Guests loved it

Great location

Well reviewed

674 guest reviews.

Popular amenities

Free WiFiParkingBarLaundryBusiness centerAccessible

About Hyatt House Nashville/Franklin/Cool Springs

Convenient Location

Located just 29 km from Bridgestone Arena and Ryman Auditorium, Hyatt House Nashville/Franklin/Cool Springs offers a prime spot for exploring Franklin.

Modern Amenities

Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. The hotel also features a shared lounge, a bar, and barbecue facilities for a comfortable stay.

Excellent Services

Benefit from a business center, 24-hour front desk assistance, and vending machines with snacks and drinks. The attentive staff is always ready to make your stay memorable.

Ready to experience comfort and convenience at Hyatt House Nashville/Franklin/Cool Springs? Book your stay now!

Good to know about Hyatt House Nashville/Franklin/Cool Springs

Check-in

03:00 PM

Check-out

12:00 PM

Pets

Not allowed

Children

Welcome

How Hyatt House Nashville/Franklin/Cool Springs's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Hyatt House Nashville/Franklin/Cool Springs reviews

9.3

Exceptional

674 reviews · updated January 2026

Cleanliness9.2
Service7.2
Location10.0
Room Quality9.2
Amenities10.0
Value for Money9.2

Guests loved

  • + Great location
  • + Friendly staff

Worth noting

  • Poor service during check-in
  • High prices for drinks

Things to do near Hyatt House Nashville/Franklin/Cool Springs

3501 Mallory Lane, Franklin

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Hyatt House Nashville/Franklin/Cool Springs property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking

Food & drink

  • Bar
  • Shared lounge/TV area
  • Snack bar
  • Vending machine - snacks
  • Kid-friendly buffet

Family

  • Kid meals

Accessibility

  • Facilities for disabled guests
  • Wheelchair accessible
  • Toilet with grab rails

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Dry cleaning
  • Daily housekeeping
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines

Climate & comfort

  • Non-smoking rooms
  • Heating
  • Non-smoking throughout

More

  • Business center
  • BBQ facilities
  • Express check-in/check-out
  • Grocery deliveries
  • Vending machine - drinks
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available

Hyatt House Nashville/Franklin/Cool Springs room amenities

Bedroom

  • Safety deposit box
  • Sofa bed
  • Wardrobe or closet

Bathroom

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Toilet paper

Entertainment

  • Radio
  • TV

Food & drink

  • Coffee/tea maker
  • Refrigerator
  • Kitchen

Internet & phone

  • Telephone

Comfort

  • Air conditioning
  • Heating

More

  • Desk
  • Alarm clock
  • Cots
  • Shampoo

Frequently asked questions about Hyatt House Nashville/Franklin/Cool Springs

What are the check-in and check-out times at Hyatt House Nashville/Franklin/Cool Springs?

Check-in starts at 03:00 PM and check-out is by 12:00 PM.

Does Hyatt House Nashville/Franklin/Cool Springs have WiFi?

WiFi is available at Hyatt House Nashville/Franklin/Cool Springs. Check your room's details for whether it's free or carries a charge.

Is parking available at Hyatt House Nashville/Franklin/Cool Springs?

Yes, parking is available at Hyatt House Nashville/Franklin/Cool Springs. A fee may apply — see the property's important information.

Is Hyatt House Nashville/Franklin/Cool Springs wheelchair accessible?

Hyatt House Nashville/Franklin/Cool Springs offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is Hyatt House Nashville/Franklin/Cool Springs pet-friendly?

No, pets are not allowed at Hyatt House Nashville/Franklin/Cool Springs.

Is Hyatt House Nashville/Franklin/Cool Springs family-friendly?

Yes, Hyatt House Nashville/Franklin/Cool Springs welcomes families and offers family facilities.

Is Hyatt House Nashville/Franklin/Cool Springs non-smoking?

Yes, Hyatt House Nashville/Franklin/Cool Springs is non-smoking throughout.

How far is Hyatt House Nashville/Franklin/Cool Springs from Honolulu airport (HNL)?

It's about 4336 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Hyatt House Nashville/Franklin/Cool Springs?

The nearest is Lanikai Beach, about 4322 mi away (straight-line).

What is the cancellation policy at Hyatt House Nashville/Franklin/Cool Springs?

It depends on the rate you pick — many rooms at Hyatt House Nashville/Franklin/Cool Springs offer free cancellation. You'll see each room's exact policy before you book.

Hyatt House Nashville/Franklin/Cool Springs policies

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

You need to know about Hyatt House Nashville/Franklin/Cool Springs

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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