Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland
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About Cleveland Marriott Downtown at Key Tower
Luxurious Accommodations
Experience the epitome of luxury at Cleveland Marriott Downtown at Key Tower, where every room is equipped with a flat-screen cable TV, marble bathrooms with rainfall shower heads, and a cozy seating area.
Dining and Entertainment
Indulge in a culinary delight at Greatroom Restaurant while catching your favorite sporting events on flat-screen plasma TVs. Enjoy a wide selection of cocktails and casual dining options in a vibrant atmosphere.
Convenient Location and Facilities
Conveniently located in downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center, Rocket Mortgage Field House, and the Rock & Roll Hall of Fame. With 17,918 sq. ft. of versatile meeting and event space, free WiFi in public areas, and a fitness center, we cater to all your needs.
Good to know about Cleveland Marriott Downtown at Key Tower
Check-in
04:00 PM
Check-out
11:00 AM
Pets
Allowed
Children
Welcome
How Cleveland Marriott Downtown at Key Tower's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
Cleveland Marriott Downtown at Key Tower reviews
Very good
494 reviews · updated January 2026
Guests loved
- + Beautiful facility
- + Great service
- + Delicious food
- + Convenient location
Worth noting
- – Bathroom cleanliness issues
- – Some rooms dated
Things to do near Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland
Open in Google Maps ↗Cleveland Marriott Downtown at Key Tower property amenities
Internet
- WiFi available
Parking & transportation
- Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
Pools, spa & fitness
- Fitness facilities
- Fitness center
- Massage services
- Spa/wellness center
Food & drink
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Shared lounge/TV area
Family
- Family rooms
- Kid meals
Accessibility
- Facilities for disabled guests
- Wheelchair accessible
Services & conveniences
- 24-hour front desk
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Dry cleaning
Climate & comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Non-smoking throughout
More
- Pets allowed
- Hiking
- Express check-in/check-out
- Cycling
- Horse riding
- Meeting/banquet facilities
- Car hire
- Skiing
- Barber/beauty shop
- Bowling
- Minimarket on site
- Allergy-free room
Cleveland Marriott Downtown at Key Tower room amenities
Bedroom
- Premium bedding
- Sofa bed
- Safety deposit box
- Linen
Bathroom
- Hair dryer
- Private bathroom
- Designer toiletries
- Shower
- Toilet
- Toilet paper
Entertainment
- Satellite channels
- TV
- Radio
Food & drink
- Coffee/tea maker
- Refrigerator
- Room service (limited hours)
- Coffee machine
Internet & phone
- Telephone
Comfort
- Air conditioning
- Heating
More
- Desk
- Interconnected room(s) available
- Bottle of water
- Turndown service
- Wheelchair accessible
- Seating Area
- Alarm clock
Frequently asked questions about Cleveland Marriott Downtown at Key Tower
What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?
Check-in starts at 04:00 PM and check-out is by 11:00 AM.
Does Cleveland Marriott Downtown at Key Tower have WiFi?
WiFi is available at Cleveland Marriott Downtown at Key Tower. Check your room's details for whether it's free or carries a charge.
Is parking available at Cleveland Marriott Downtown at Key Tower?
Yes, parking is available at Cleveland Marriott Downtown at Key Tower, including valet. A fee may apply — see the property's important information.
Does Cleveland Marriott Downtown at Key Tower serve breakfast?
Yes, breakfast is available at Cleveland Marriott Downtown at Key Tower. A fee may apply unless your rate includes it.
Does Cleveland Marriott Downtown at Key Tower have a spa?
Yes, Cleveland Marriott Downtown at Key Tower offers spa or wellness facilities.
Is there a gym at Cleveland Marriott Downtown at Key Tower?
Yes, Cleveland Marriott Downtown at Key Tower has fitness facilities.
Does Cleveland Marriott Downtown at Key Tower have a restaurant?
Yes, there is on-site dining at Cleveland Marriott Downtown at Key Tower. There's also a bar or lounge.
Do the rooms at Cleveland Marriott Downtown at Key Tower have air conditioning?
Yes, rooms at Cleveland Marriott Downtown at Key Tower have air conditioning.
Does Cleveland Marriott Downtown at Key Tower offer room service?
Yes, room service is available at Cleveland Marriott Downtown at Key Tower (hours may be limited).
Is Cleveland Marriott Downtown at Key Tower wheelchair accessible?
Cleveland Marriott Downtown at Key Tower offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is Cleveland Marriott Downtown at Key Tower pet-friendly?
Yes, pets are allowed at Cleveland Marriott Downtown at Key Tower.
Is Cleveland Marriott Downtown at Key Tower family-friendly?
Yes, Cleveland Marriott Downtown at Key Tower welcomes families and offers family facilities.
Is Cleveland Marriott Downtown at Key Tower non-smoking?
Yes, Cleveland Marriott Downtown at Key Tower is non-smoking throughout.
How far is Cleveland Marriott Downtown at Key Tower from Honolulu airport (HNL)?
It's about 4559 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to Cleveland Marriott Downtown at Key Tower?
The nearest is Lanikai Beach, about 4545 mi away (straight-line).
What is the cancellation policy at Cleveland Marriott Downtown at Key Tower?
It depends on the rate you pick — many rooms at Cleveland Marriott Downtown at Key Tower offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at Cleveland Marriott Downtown at Key Tower?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does Cleveland Marriott Downtown at Key Tower offer?
Cleveland Marriott Downtown at Key Tower offers services such as laundry, luggage storage.
Is Cleveland Marriott Downtown at Key Tower a good place to stay?
Guests rate it 8.6/10 (Very good) across 494 reviews.
How does pricing work at Cleveland Marriott Downtown at Key Tower on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
Cleveland Marriott Downtown at Key Tower policies
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not possible) and costs USD 40 per day.
You need to know about Cleveland Marriott Downtown at Key Tower
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
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