The Ballantyne, a Luxury Collection Hotel, Charlotte

9.1482 reviews
ResortPart of Luxury Collection

10000 Ballantyne Commons Parkway, Charlotte

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Top-rated service

Guests rate service 10.0/10.

Guest favorite

Exceptional reviews from recent guests.

Luxury stay

A top-tier 5-star property.

Pool on site

Cool off without leaving.

Popular amenities

PoolFree WiFiParkingBreakfastSpaGymRestaurantBar

About The Ballantyne, a Luxury Collection Hotel, Charlotte

Luxurious Accommodations

Indulge in the lavish rooms at The Ballantyne, complete with upscale amenities and elegant decor. The spacious rooms with large windows and high ceilings offer a serene retreat for your stay.

Fine Dining and Relaxation

Savor delectable cuisine at the on-site Gallery Restaurant or pamper yourself with a rejuvenating spa treatment. Unwind by the resort-style pools or take a leisurely stroll along the walking trails for a truly relaxing experience.

Convenient Location

Explore upscale shopping at SouthPark Mall or seek adventure at the U.S. National Whitewater Center, both just a short distance away. The prime location of our hotel allows you to experience the best of Charlotte during your stay.

Book now for an unforgettable luxury experience at The Ballantyne, a Luxury Collection Hotel, Charlotte.

Good to know about The Ballantyne, a Luxury Collection Hotel, Charlotte

Check-in

04:00 PM

Check-out

12:00 PM

Pets

Not allowed

Children

Welcome

How The Ballantyne, a Luxury Collection Hotel, Charlotte's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Ballantyne, a Luxury Collection Hotel, Charlotte reviews

9.1

Exceptional

482 reviews · updated January 2026

Cleanliness7.8
Service10.0
Location9.9
Room Quality9.8
Amenities9.3
Value for Money9.3

Guests loved

  • + Great staff service
  • + Beautiful hotel decor
  • + Clean rooms
  • + Wonderful amenities

Worth noting

  • Poor cleanliness in spa
  • Inadequate food quality
  • Inconsistent room conditions

Things to do near The Ballantyne, a Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Parkway, Charlotte

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The Ballantyne, a Luxury Collection Hotel, Charlotte property amenities

Internet

  • WiFi available
  • Free WiFi

Parking & transportation

  • Parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Swimming pool
  • Hot tub/Jacuzzi
  • Sauna
  • Massage services
  • Spa/wellness center
  • Outdoor pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room

Family

  • Children's playground

Accessibility

  • Facilities for disabled guests

Things to do

  • Terrace
  • Sun terrace

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Daily housekeeping

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout
  • Designated smoking area

More

  • Business center
  • Hiking
  • Fishing
  • Express check-in/check-out
  • Cycling
  • Horse riding
  • Ironing service
  • Meeting/banquet facilities
  • Canoeing
  • Barber/beauty shop

The Ballantyne, a Luxury Collection Hotel, Charlotte room amenities

Bedroom

  • Safety deposit box

Bathroom

  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet

Entertainment

  • TV
  • Radio

Food & drink

  • Coffee/tea maker
  • Minibar
  • Kitchenette
  • Refrigerator

Internet & phone

  • Telephone

Comfort

  • Air conditioning

More

  • Desk
  • Seating Area

Frequently asked questions about The Ballantyne, a Luxury Collection Hotel, Charlotte

What are the check-in and check-out times at The Ballantyne, a Luxury Collection Hotel, Charlotte?

Check-in starts at 04:00 PM and check-out is by 12:00 PM.

Does The Ballantyne, a Luxury Collection Hotel, Charlotte have WiFi?

WiFi is available at The Ballantyne, a Luxury Collection Hotel, Charlotte. Check your room's details for whether it's free or carries a charge.

Is parking available at The Ballantyne, a Luxury Collection Hotel, Charlotte?

Yes, parking is available at The Ballantyne, a Luxury Collection Hotel, Charlotte. A fee may apply — see the property's important information.

Does The Ballantyne, a Luxury Collection Hotel, Charlotte serve breakfast?

Yes, breakfast is available at The Ballantyne, a Luxury Collection Hotel, Charlotte. A fee may apply unless your rate includes it.

Does The Ballantyne, a Luxury Collection Hotel, Charlotte have a pool?

Yes — The Ballantyne, a Luxury Collection Hotel, Charlotte has a swimming pool.

Does The Ballantyne, a Luxury Collection Hotel, Charlotte have a spa?

Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte offers spa or wellness facilities.

Is there a gym at The Ballantyne, a Luxury Collection Hotel, Charlotte?

Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has fitness facilities.

Does The Ballantyne, a Luxury Collection Hotel, Charlotte have a restaurant?

Yes, there is on-site dining at The Ballantyne, a Luxury Collection Hotel, Charlotte. There's also a bar or lounge.

Do the rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte have air conditioning?

Yes, rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte have air conditioning.

Is The Ballantyne, a Luxury Collection Hotel, Charlotte wheelchair accessible?

The Ballantyne, a Luxury Collection Hotel, Charlotte offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

The Ballantyne, a Luxury Collection Hotel, Charlotte policies

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for US$0 per person per night when using an existing bed. People no matter the age stay for US$35 per person per stay when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

You need to know about The Ballantyne, a Luxury Collection Hotel, Charlotte

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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