What is the cancellation policy at Charlotte Suites by IHG?

It depends on the rate you pick — many rooms at Charlotte Suites by IHG offer free cancellation. You'll see each room's exact policy before you book.

Are there extra fees at Charlotte Suites by IHG?

Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.

What guest services does Charlotte Suites by IHG offer?

Charlotte Suites by IHG offers services such as laundry.

Is Charlotte Suites by IHG a good place to stay?

Guests rate it 7.3/10 (Good) across 780 reviews.

How does pricing work at Charlotte Suites by IHG on travelpluscost?

One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.

Charlotte Suites by IHG

Name: Charlotte Suites by IHG
Address: 3425 Mulberry Church Road, Charlotte, US
Rating: 7.3

7.3780 reviews

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Where to?

HotelPart of Comfort Suites

3425 Mulberry Church Road, Charlotte

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Top-rated service

Guests rate service 9.3/10.

Guests loved it

Friendly staff

Popular amenities

Free WiFiParkingGymRestaurantAir conditioningLaundryBusiness center

About Charlotte Suites by IHG

Convenient Location

Located just minutes away from popular attractions like the Billy Graham Library and Carowinds theme park, Comfort Suites Airport offers easy access to the best of Charlotte.

Full-Service Amenities

Enjoy complimentary airport transportation, high-speed Internet, hot breakfast, and an indoor heated pool during your stay. Business travelers will appreciate the well-equipped business center and meeting space for up to 50 people.

Comfortable Suites

Each suite is equipped with convenient amenities like coffee makers, irons, and recharge devices for all your electronic needs. Wind down your day with a relaxing swim in the indoor pool or a workout in the fitness center.

Book your stay at Comfort Suites Airport now and experience comfort and convenience at its best!

Good to know about Charlotte Suites by IHG

Check-in

03:00 PM

Check-out

11:00 AM

Pets

Not allowed

Children

Welcome

Choose your room at Charlotte Suites by IHG

Charlotte Suites by IHG

See rooms & prices

How Charlotte Suites by IHG's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

Charlotte Suites by IHG reviews

7.3

Good

780 reviews · updated January 2026

Cleanliness6.3

Service9.3

Location7.3

Room Quality7.3

Amenities7.3

Value for Money6.3

Guests loved

+ Friendly staff
+ Spacious rooms

Worth noting

– Construction noise
– Poor cleanliness

Things to do near Charlotte Suites by IHG

3425 Mulberry Church Road, Charlotte

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Charlotte Suites by IHG property amenities

Internet

WiFi available
Free WiFi

Parking & transportation

Parking
Private parking

Pools, spa & fitness

Fitness facilities
Fitness center

Food & drink

Vending machine - snacks
Kid-friendly buffet
Physical distancing in dining areas

Services & conveniences

24-hour front desk
Lift / Elevator
Fax/photocopying
Dry cleaning
Daily housekeeping
ATM/cash machine on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Screens / Barriers between staff and guests for safety

Climate & comfort

Non-smoking rooms
Air conditioning
Designated smoking area

Business center
Express check-in/check-out
Vending machine - drinks
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Food delivered to guest room
Access to health care professionals
Delivered food - securely covered

Charlotte Suites by IHG room amenities

Bedroom

Sofa bed
Sofa
Wardrobe or closet
Safety deposit box
Linen

Bathroom

Hair dryer
Private bathroom
Toilet
Toilet paper
Adapted bath

Entertainment

TV
Radio
Satellite channels

Food & drink

Coffee/tea maker
Refrigerator
Microwave
Kitchen

Internet & phone

Telephone
Free Local calls

Comfort

Air conditioning
Single-room air conditioning for guest accommodation

Desk
Daily housekeeping
Separate sitting area
Washing machine
Alarm clock
Fax
Upper floors accessible by elevator
Smoke alarm
Key card access

Frequently asked questions about Charlotte Suites by IHG

What are the check-in and check-out times at Charlotte Suites by IHG?

Check-in starts at 03:00 PM and check-out is by 11:00 AM.

Does Charlotte Suites by IHG have WiFi?

WiFi is available at Charlotte Suites by IHG. Check your room's details for whether it's free or carries a charge.

Is parking available at Charlotte Suites by IHG?

Yes, parking is available at Charlotte Suites by IHG. A fee may apply — see the property's important information.

Is there a gym at Charlotte Suites by IHG?

Yes, Charlotte Suites by IHG has fitness facilities.

Does Charlotte Suites by IHG have a restaurant?

Yes, there is on-site dining at Charlotte Suites by IHG.

Do the rooms at Charlotte Suites by IHG have air conditioning?

Yes, rooms at Charlotte Suites by IHG have air conditioning.

Is Charlotte Suites by IHG pet-friendly?

No, pets are not allowed at Charlotte Suites by IHG.

Is Charlotte Suites by IHG family-friendly?

Yes, Charlotte Suites by IHG welcomes families and offers family facilities.

How far is Charlotte Suites by IHG from Honolulu airport (HNL)?

It's about 4672 mi (straight-line) from Honolulu airport (HNL).

What's the closest beach to Charlotte Suites by IHG?

The nearest is Lanikai Beach, about 4657 mi away (straight-line).

Charlotte Suites by IHG policies

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

Parking

Private parking is possible on site (reservation is needed) and costs USD 8 per day.

You need to know about Charlotte Suites by IHG

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. The property will undergo renovations until 11.30.2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.