The Charles Hotel in Harvard Square

8.7732 reviews
Hotel

1 Bennett Street, Cambridge

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Top-rated location

Guests rate location 9.6/10.

Guests loved it

Excellent Harvard Square location

Popular amenities

Free WiFiParkingBreakfastSpaGymRestaurantBarAir conditioning

About The Charles Hotel in Harvard Square

Unparalleled Location

The Charles Hotel is nestled in the heart of Harvard Square, offering easy access to both the Harvard campus and downtown Boston's attractions, making it the perfect base for your stay.

Charming Ambiance

Experience the inviting warmth of a New England home at The Charles Hotel, where elegant charm meets a cozy atmosphere. Relax in one of our 303 well-appointed rooms, including 46 suites, and enjoy the intellectual discourse and vibrant atmosphere that sets us apart.

Diverse Offerings

From a captivating quilt collection to jazz concerts and an eclectic restaurant, The Charles Hotel offers a unique blend of experiences for guests of all ages. Our commitment to excellence ensures that every stay is memorable and tailored to meet the highest standards.

Good to know about The Charles Hotel in Harvard Square

Check-in

03:00 PM

Check-out

12:00 PM

Pets

Allowed

Children

Welcome

How The Charles Hotel in Harvard Square's price works

One flat fee

The price is what the hotel charges us plus one small, flat service fee — the same for every guest.

No surveillance pricing

We never use your device, location or browsing history to decide what you pay.

All-in, no surprises

Taxes and known fees are shown up front. What you see is what you book.

The Charles Hotel in Harvard Square reviews

8.7

Very good

732 reviews · updated July 2026

Cleanliness9.0
Service9.2
Location9.6
Room Quality8.1
Amenities9.0
Value for Money6.5

Guests loved

  • + Excellent Harvard Square location
  • + Friendly, helpful staff
  • + Comfortable rooms and suites
  • + Strong on-site restaurants and good breakfast

Worth noting

  • Perceived as overpriced / poor value for money
  • Some rooms small or dated; inconsistent room quality
  • Issues with shower controls, temperature control and limited power outlets
  • Occasional check-in/reservation confusion

Things to do near The Charles Hotel in Harvard Square

1 Bennett Street, Cambridge

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The Charles Hotel in Harvard Square property amenities

Internet

  • WiFi available

Parking & transportation

  • Parking
  • Private parking

Pools, spa & fitness

  • Fitness facilities
  • Fitness center
  • Massage services
  • Spa/wellness center

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Shared lounge/TV area

Family

  • Family rooms

Accessibility

  • Facilities for disabled guests

Things to do

  • Garden

Services & conveniences

  • 24-hour front desk
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Dry cleaning
  • Daily housekeeping

Climate & comfort

  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Non-smoking throughout

More

  • Business center
  • Pets allowed
  • Hiking
  • Fishing
  • Express check-in/check-out
  • Cycling
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Canoeing
  • Packed lunches
  • Barber/beauty shop
  • Private check-in/check-out

The Charles Hotel in Harvard Square room amenities

Bedroom

  • Safety deposit box
  • Wardrobe or closet

Bathroom

  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Toilet

Entertainment

  • TV
  • Radio

Food & drink

  • Minibar
  • Coffee/tea maker

Internet & phone

  • Telephone

Comfort

  • Heating
  • Air conditioning

More

  • Desk
  • Interconnected room(s) available
  • Free newspaper
  • DVD player

Frequently asked questions about The Charles Hotel in Harvard Square

What are the check-in and check-out times at The Charles Hotel in Harvard Square?

Check-in starts at 03:00 PM and check-out is by 12:00 PM.

Does The Charles Hotel in Harvard Square have WiFi?

WiFi is available at The Charles Hotel in Harvard Square. Check your room's details for whether it's free or carries a charge.

Is parking available at The Charles Hotel in Harvard Square?

Yes, parking is available at The Charles Hotel in Harvard Square. A fee may apply — see the property's important information.

Does The Charles Hotel in Harvard Square serve breakfast?

Yes, breakfast is available at The Charles Hotel in Harvard Square. A fee may apply unless your rate includes it.

Does The Charles Hotel in Harvard Square have a spa?

Yes, The Charles Hotel in Harvard Square offers spa or wellness facilities.

Is there a gym at The Charles Hotel in Harvard Square?

Yes, The Charles Hotel in Harvard Square has fitness facilities.

Does The Charles Hotel in Harvard Square have a restaurant?

Yes, there is on-site dining at The Charles Hotel in Harvard Square. There's also a bar or lounge.

Do the rooms at The Charles Hotel in Harvard Square have air conditioning?

Yes, rooms at The Charles Hotel in Harvard Square have air conditioning.

Is The Charles Hotel in Harvard Square wheelchair accessible?

The Charles Hotel in Harvard Square offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.

Is The Charles Hotel in Harvard Square pet-friendly?

Yes, pets are allowed at The Charles Hotel in Harvard Square.

The Charles Hotel in Harvard Square policies

Pets

Pets are allowed on request. Charges may be applicable.

Internet

Wired internet is available in all areas and is free of charge.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Children and extra bed policy

Children of any age are allowed. Children up to and including 6 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

You need to know about The Charles Hotel in Harvard Square

If the method of payment provided is from someone who is not staying in the room, a credit card authorization form (sent via email) is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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