citizenM Boston Back Bay
408 Newbury Street, Boston
Checking price…
Top-rated location
Guests rate location 9.5/10.
Guest favorite
Exceptional reviews from recent guests.
Guests loved it
Great location
Well reviewed
4,425 guest reviews.
Popular amenities
About citizenM Boston Back Bay
Prime Location in Boston Center
Modern Amenities
Delicious Breakfast Options
Book your stay at citizenM Boston Back Bay now for an unforgettable experience!
Good to know about citizenM Boston Back Bay
Check-in
02:00 PM
Check-out
11:00 AM
Pets
Not allowed
Children
Adults only
How citizenM Boston Back Bay's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
citizenM Boston Back Bay reviews
Exceptional
4,425 reviews · updated January 2026
Guests loved
- + Great location
- + Comfortable rooms
Worth noting
- – No laundry service available
- – Issues with air conditioning noise
Things to do near citizenM Boston Back Bay
408 Newbury Street, Boston
Open in Google Maps ↗citizenM Boston Back Bay property amenities
Internet
- WiFi available
- Free WiFi
Pools, spa & fitness
- Fitness center
Food & drink
- Restaurant
- Bar
- Shared lounge/TV area
- Breakfast takeaway containers
Accessibility
- Facilities for disabled guests
- Wheelchair accessible
Services & conveniences
- 24-hour front desk
- Lift / Elevator
- Luggage storage
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- 24-hour security
Climate & comfort
- Non-smoking rooms
- Air conditioning
- Heating
- Non-smoking throughout
More
- Express check-in/check-out
- Private check-in/check-out
- Allergy-free room
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- CCTV in common areas
- Security alarm
- Key card access
citizenM Boston Back Bay room amenities
Bedroom
- Safety deposit box
- Wardrobe or closet
- Premium bedding
Bathroom
- Shower
- Hair dryer
- Toilet
- Private bathroom
- Toilet paper
Entertainment
- TV
- Radio
Food & drink
- Refrigerator
Internet & phone
- Telephone
Comfort
- Air conditioning
- Heating
More
- Desk
- iPad
- Shampoo
Frequently asked questions about citizenM Boston Back Bay
What are the check-in and check-out times at citizenM Boston Back Bay?
Check-in starts at 02:00 PM and check-out is by 11:00 AM.
Does citizenM Boston Back Bay have WiFi?
WiFi is available at citizenM Boston Back Bay. Check your room's details for whether it's free or carries a charge.
Does citizenM Boston Back Bay serve breakfast?
Yes, breakfast is available at citizenM Boston Back Bay. A fee may apply unless your rate includes it.
Is there a gym at citizenM Boston Back Bay?
Yes, citizenM Boston Back Bay has fitness facilities.
Does citizenM Boston Back Bay have a restaurant?
Yes, there is on-site dining at citizenM Boston Back Bay. There's also a bar or lounge.
Do the rooms at citizenM Boston Back Bay have air conditioning?
Yes, rooms at citizenM Boston Back Bay have air conditioning.
Is citizenM Boston Back Bay wheelchair accessible?
citizenM Boston Back Bay offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is citizenM Boston Back Bay pet-friendly?
No, pets are not allowed at citizenM Boston Back Bay.
Is citizenM Boston Back Bay non-smoking?
Yes, citizenM Boston Back Bay is non-smoking throughout.
How far is citizenM Boston Back Bay from Honolulu airport (HNL)?
It's about 5083 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to citizenM Boston Back Bay?
The nearest is Lanikai Beach, about 5069 mi away (straight-line).
What is the cancellation policy at citizenM Boston Back Bay?
It depends on the rate you pick — many rooms at citizenM Boston Back Bay offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at citizenM Boston Back Bay?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does citizenM Boston Back Bay offer?
citizenM Boston Back Bay offers services such as laundry, luggage storage.
Is citizenM Boston Back Bay a good place to stay?
Guests rate it 9.0/10 (Exceptional) across 4,425 reviews.
How does pricing work at citizenM Boston Back Bay on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
citizenM Boston Back Bay policies
You need to know about citizenM Boston Back Bay
When booking more than 10 rooms, different policies and additional supplements may apply.This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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