The Highlands at Sugar
2173 Sugar Mountain Drive, Banner Elk
Checking price…
Pool on site
Cool off without leaving.
Guests loved it
Great location
Popular amenities
About The Highlands at Sugar
Luxurious Amenities and Relaxation
Indulge in the comfort of a spa bath, cozy fireplace, and entertainment in the games room. Unwind in the sauna and hot tub for the ultimate relaxation experience.
Family-Friendly Fun
Enjoy quality time with your loved ones at the children's playground and bond over a BBQ. The games room with billiards and table tennis offers entertainment for all ages.
Convenient Location
Explore nearby attractions like Sugar Mountain Golf Club for outdoor activities or visit Lees-McRae College and Banner Elk city center. The Highlands at Sugar offers a perfect blend of convenience and leisure.
Book now for an unforgettable stay at The Highlands at Sugar, where luxury and entertainment meet for a memorable vacation experience.
Good to know about The Highlands at Sugar
Check-in
04:00 PM
Check-out
10:00 AM
Pets
Not allowed
Children
Welcome
How The Highlands at Sugar's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
The Highlands at Sugar reviews
Very good
341 reviews · updated January 2026
Guests loved
- + Great location
- + Helpful staff
- + Spacious units
- + Good amenities
Worth noting
- – Some units outdated
- – Maintenance issues
- – Lack of certain amenities
Things to do near The Highlands at Sugar
2173 Sugar Mountain Drive, Banner Elk
Open in Google Maps ↗The Highlands at Sugar property amenities
Internet
- WiFi available
- Free WiFi
Parking & transportation
- Parking
- Free Parking
- Private parking
Pools, spa & fitness
- Fitness center
- Swimming pool
- Hot tub/Jacuzzi
- Sauna
- Indoor pool
Food & drink
- Vending machine - snacks
Family
- Family rooms
- Children's playground
- Kids' outdoor play equipment
Things to do
- Table tennis
- Billiards
- Board games/puzzles
Services & conveniences
- Fax/photocopying
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Screens / Barriers between staff and guests for safety
Climate & comfort
- Non-smoking rooms
- Heating
More
- BBQ facilities
- Vending machine - drinks
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
- Property cleaned by professional cleaning companies
The Highlands at Sugar room amenities
Bathroom
- Hair dryer
- Private bathroom
- Shower
- Toilet
Entertainment
- TV
- Satellite channels
- Radio
Food & drink
- Coffee/tea maker
- Refrigerator
- Microwave
- Dishwasher
- Kitchen
Internet & phone
- Telephone
Comfort
- Heating
- Air conditioning
- Fan
More
- DVD player
- Seating Area
- Desk
Frequently asked questions about The Highlands at Sugar
What are the check-in and check-out times at The Highlands at Sugar?
Check-in starts at 04:00 PM and check-out is by 10:00 AM.
Does The Highlands at Sugar have WiFi?
WiFi is available at The Highlands at Sugar. Check your room's details for whether it's free or carries a charge.
Is parking available at The Highlands at Sugar?
Yes, parking is available at The Highlands at Sugar. A fee may apply — see the property's important information.
Does The Highlands at Sugar have a pool?
Yes — The Highlands at Sugar has a swimming pool.
Does The Highlands at Sugar have a spa?
Yes, The Highlands at Sugar offers spa or wellness facilities.
Is there a gym at The Highlands at Sugar?
Yes, The Highlands at Sugar has fitness facilities.
Is The Highlands at Sugar pet-friendly?
No, pets are not allowed at The Highlands at Sugar.
Is The Highlands at Sugar family-friendly?
Yes, The Highlands at Sugar welcomes families and offers family facilities.
How far is The Highlands at Sugar from Honolulu airport (HNL)?
It's about 4608 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to The Highlands at Sugar?
The nearest is Lanikai Beach, about 4594 mi away (straight-line).
What is the cancellation policy at The Highlands at Sugar?
It depends on the rate you pick — many rooms at The Highlands at Sugar offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at The Highlands at Sugar?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does The Highlands at Sugar offer?
The Highlands at Sugar offers services such as laundry.
Is The Highlands at Sugar a good place to stay?
Guests rate it 8.6/10 (Very good) across 341 reviews.
How does pricing work at The Highlands at Sugar on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
The Highlands at Sugar policies
Parking
Free private parking is possible on site (reservation is not needed).
Children and extra bed policy
Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
You need to know about The Highlands at Sugar
If expecting to arrive outside check-in hours, please contact property in advance for check-in instructions. Guests must be 25 years of age or older to check in without an official parent or guardian. This property is a Vacation Ownership Property, which means at times guests may be required to change apartments during their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
More hotels in Banner Elk
The Lodge at Banner Elk
Banner Elk
Bluegreen Vacations Blue Ridge Village, an Ascend Collection Resort
Banner Elk
Smoketree Lodge
Banner Elk
4 Seasons at Beech Mountain
Banner Elk
Little Main Street Inn
Banner Elk
Cucumber Tree Lodge
Banner Elk
Explore Banner Elk, North Carolina
See all hotels in Banner Elk →More destinations in North Carolina