Tru By Hilton Albany Crossgates Mall
1651 Western Avenue, Albany, New York, 12203, Albany
Checking price…
Top-rated location
Guests rate location 9.3/10.
Pool on site
Cool off without leaving.
Guests loved it
Friendly Staff
Well reviewed
711 guest reviews.
Popular amenities
About Tru By Hilton Albany Crossgates Mall
Experience the perfect blend of comfort and convenience at Tru By Hilton Albany Crossgates Mall, just moments away from premier shopping and local attractions.
Recreation and Relaxation
Unwind in our inviting indoor pool or stay active in our fully equipped fitness center. Enjoy the warmth of our lobby fireplace, creating a cozy atmosphere for relaxation after a day of exploring.
Exceptional Dining Options
Start your day right with a complimentary buffet breakfast, and grab a quick bite from our snack bar/deli. Join fellow guests at our welcoming reception on select days for delightful mingling.
Smart Guestrooms
Choose from 96 well-appointed rooms featuring Smart televisions, microwaves, and complimentary internet access. Each room includes modern conveniences like hairdryers, irons, and blackout curtains for your comfort.
Your stylish getaway awaits—book your stay today!
Good to know about Tru By Hilton Albany Crossgates Mall
Check-in
03:00 PM
Check-out
12:00 PM
Pets
Allowed
Children
Adults only
How Tru By Hilton Albany Crossgates Mall's price works
One flat fee
The price is what the hotel charges us plus one small, flat service fee — the same for every guest.
No surveillance pricing
We never use your device, location or browsing history to decide what you pay.
All-in, no surprises
Taxes and known fees are shown up front. What you see is what you book.
Tru By Hilton Albany Crossgates Mall reviews
Very good
711 reviews · updated January 2026
Guests loved
- + Friendly Staff
- + Great Breakfast
- + Convenient Location
Worth noting
- – Thin Walls
- – Expensive for Amenities
- – Limited Room Storage
Things to do near Tru By Hilton Albany Crossgates Mall
1651 Western Avenue, Albany, New York, 12203, Albany
Open in Google Maps ↗Tru By Hilton Albany Crossgates Mall property amenities
Internet
- Free WiFi
- Free wired internet
Parking & transportation
- Wheelchair accessible parking
- Free self parking
Pools, spa & fitness
- Fitness facilities
- Swimming pool
- Billiards or pool table
Food & drink
- Free breakfast
- Snack bar/deli
- Free buffet breakfast
Accessibility
- Wheelchair accessible
Things to do
- Bicycle rentals nearby
Services & conveniences
- 24-hour front desk
- Luggage storage
- Elevator
- 24-hour business center
- Free reception
- Housekeeping on request
More
- Meeting rooms
- Express check-out
- Fireplace in lobby
- Express check-in/check-out
- Outdoor furniture
- Downhill skiing nearby
- Cross-country skiing nearby
- Hiking/biking trails nearby
- Television in common areas
- Mountain biking nearby
- Smoke-free property
- Snowboarding nearby
- Computer station
- Shared microwave
- Water dispenser
- Banquet hall
- Eco-friendly toiletries
Tru By Hilton Albany Crossgates Mall room amenities
Bedroom
- Premium bedding
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Bathroom grab bars
Entertainment
- Smart TV
Food & drink
- Microwave
Internet & phone
- Telephone
- Free Local calls
- Free WiFi
More
- LED light bulbs
Frequently asked questions about Tru By Hilton Albany Crossgates Mall
What are the check-in and check-out times at Tru By Hilton Albany Crossgates Mall?
Check-in starts at 03:00 PM and check-out is by 12:00 PM.
Does Tru By Hilton Albany Crossgates Mall have WiFi?
WiFi is available at Tru By Hilton Albany Crossgates Mall. Check your room's details for whether it's free or carries a charge.
Is parking available at Tru By Hilton Albany Crossgates Mall?
Yes, parking is available at Tru By Hilton Albany Crossgates Mall. A fee may apply — see the property's important information.
Does Tru By Hilton Albany Crossgates Mall serve breakfast?
Yes, breakfast is available at Tru By Hilton Albany Crossgates Mall. A fee may apply unless your rate includes it.
Does Tru By Hilton Albany Crossgates Mall have a pool?
Yes — Tru By Hilton Albany Crossgates Mall has a swimming pool.
Is there a gym at Tru By Hilton Albany Crossgates Mall?
Yes, Tru By Hilton Albany Crossgates Mall has fitness facilities.
Is Tru By Hilton Albany Crossgates Mall wheelchair accessible?
Tru By Hilton Albany Crossgates Mall offers facilities for guests with disabilities. Contact the property to confirm the specifics for your needs.
Is Tru By Hilton Albany Crossgates Mall pet-friendly?
Yes, pets are allowed at Tru By Hilton Albany Crossgates Mall.
How far is Tru By Hilton Albany Crossgates Mall from Honolulu airport (HNL)?
It's about 4940 mi (straight-line) from Honolulu airport (HNL).
What's the closest beach to Tru By Hilton Albany Crossgates Mall?
The nearest is Lanikai Beach, about 4927 mi away (straight-line).
What is the cancellation policy at Tru By Hilton Albany Crossgates Mall?
It depends on the rate you pick — many rooms at Tru By Hilton Albany Crossgates Mall offer free cancellation. You'll see each room's exact policy before you book.
Are there extra fees at Tru By Hilton Albany Crossgates Mall?
Any mandatory property fees are shown in your all-in total before you book — no surprises at checkout.
What guest services does Tru By Hilton Albany Crossgates Mall offer?
Tru By Hilton Albany Crossgates Mall offers services such as luggage storage.
Is Tru By Hilton Albany Crossgates Mall a good place to stay?
Guests rate it 8.4/10 (Very good) across 711 reviews.
How does pricing work at Tru By Hilton Albany Crossgates Mall on travelpluscost?
One honest price: what the hotel charges us plus one small flat fee — the same for everyone, never based on your data. No hidden markup and no fake discounts.
Tru By Hilton Albany Crossgates Mall policies
Pets
Maximum number of pets per room 2
Pets
Only dogs and cats are allowed
Pets
Service animals are exempt from fees/restrictions
Children and extra beds
No rollaway/extra beds available
Check-in & Check-out
Contactless check-out is available
General
Cashless transactions are available
General
Events/parties not allowed
Guest type
Essential workers only - NO
Pets
Pets allowed
Guest type
LGBTQ friendly
General
Professional property host/manager
Check-in & Check-out
Contactless check-in is available
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Pets
Service animals are allowed
You need to know about Tru By Hilton Albany Crossgates Mall
Pool access available from 7:00 AM to 11:00 PM. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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