7.0Shannon Turner· CoupleJun 2026
Loved the room, staff, and location, but beware the exorbitant (and hidden) parking fees!
+The room, staff, and facilities were beautiful! Our kitchenette was fully stocked, and having a washer/dryer in the room is a huge win.
–We just received our folio for our stay, and we were charged multiple different parking fees throughout the day when we were told that valet for the day was $30, whether we came in and out once or more than that, and that self-parking was $40/day. We valeted, and one of our days had almost $100 in…
4.0Rita· Family With ChildrenJun 2026
Disappointed and will never return.
+Location was good
–Staff when we arrived did not offer to explain all of the services/activities the hotel offers or what one should do in the area. It was very confusing to get to the parking/room. He did not even mention that I had paid for breakfast to be included until I mentioned it and said "Ah yes....". But…
7.0Katharina· CoupleMay 2026
+The staff was friendly, helpful, and professional throughout our stay. Despite our late arrival, we were pleasantly surprised with a room upgrade, which was greatly appreciated. Another thoughtful touch was the refresh room available after check-out, where guests can take a shower and change before…
–At over $600 per night, we were expecting a more professional experience. The room itself was spacious, and the ocean view was truly beautiful. One of the main reasons we chose this hotel was for the activities they advertised. Unfortunately, none of them took place during our stay because the…
10.0Schutz· CoupleMay 2026
Our stay was fantastic at the Sheraton Kauai Resort. Beautiful, clean and fabulous staff!
+The property is beautiful. The landscaping is beautiful. Loved the lei making class, Tammy was great!
–Our studio was in the back, but it was still nice. Parking was a little difficult if you came back to resort later.
10.0Jaime· CoupleMay 2026
Perfect location and resort!
+Honestly-everything! It is on the best beach, our villa was nicely laid out and so great to have a kitchen, staff was incredible with daily bed making and tidying and the pools and amenities were fabulous! Loved morning yoga on the beach every day! I wasn’t really sure what to expect with the…
–Nothing!
6.0Emma· CoupleMay 2026
Not worth the 9 rating
+- Great access to a more or less private beach - Clean
–What isn’t clear about this hotel is that these are partly owned apartments. And the Sheraton hotel is actually over the road. So your booking depends on which apartments are available to rent out. The 1st one we were given had a very pungent funky smell. This was disappointing because we were on…
Verified guest reviews from completed stays · updated January 2026.
